| Audience | Fleet Managers, Fleet Admins |
| Applies To | Fleet Dashboard |
Answer
If the vehicle icons appear grayed out on the Fleet View, it indicates outdated information. It appears if one of the following conditions are met:
- Vehicle/Driver/Asset: No updates have been received for the last 4 hours, and the most recent recorded status update was moving or idling.
- Vehicle/Driver: No updates for the last 24 hours, and the most recent recorded status update was stationary.
- Assets: No updates for the last 40 hours, and the most recent recorded status update was stationary.
- Motive Driver App (Driver without a Vehicle Gateway): No updates have been received for the last 24 hours.
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