Getting Started with the Motive Card for Cardholders

Audience	Drivers
Applies To	Motive Card

 

Welcome to Motive!

We’re happy to have you on board for Motive Card, the best-in-class product that brings Fleet management and spend management together in one place. Please review the links below to make the most of your Motive Card.

 

Introduction to Motive Card

• What is a Motive Card?

 

Motive Card transaction history/spend limits 

• What is Motive Card Hub in the Driver App?
• How to access the transaction details in Motive Card Driver Hub

 

Step 1: Using the Motive Card 

• How do I use the Motive Card?
• Where can I use my Motive Card?
• Motive Card transaction is declined

 

Step 2: Assigning a vehicle to a Motive Card transaction

• How to select a vehicle from the Driver App for Vehicle ID Reporting?

 

Step 3: Get Motive Card discounts 

• Where can I get discounts on Motive Card?

 

Motive Card Management

Motive Card lost/stolen 

• How to report if a Motive Card is lost or stolen?

 

Fraud Controls for Motive Card

• What is the Mobile based unlock feature for Motive Cards?
• What is a Skimmer?

 

International usage of Motive Card 

• Can the Motive Card be added to Apple Wallet?
• Does Motive Card work internationally?

 

 

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