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How to remove Dashcam or Asset Gateway AG-55 adhesive?

Updated
Audience Drivers, Fleet Admin, Fleet Manager
Applies To Smart Dashcam, AI Dashcam

Answer

Supplies Required 

  1. Plastic pry tool or something else flat and hard.
  2. Rubbing alcohol (even better if you get the kind in a spray bottle from Walgreens or CVS).

Procedure

  1. Squirt or spray the alcohol on the scraper.
  2. Spray around where the Dashcam mount meets the windshield.
  3. Slowly work the plastic pry tool into the adhesive, and continue applying alcohol while you do it.
Note: The alcohol stops the adhesive from re-adhering.

To remove the Dashcam without causing damage, try one of the following methods:

Manual removal with tools

1. Pull the mount up and away from the windshield using light and steady pressure until the adhesive releases.

Note: Excessive force may result in windshield damage. Do not pry or twist. Avoid using tools to apply high leverage.

2. To ease the process, use tools like a plastic card, clay-cutting wire, fishing wire, dental floss, or a plastic prying tool. Slide the tool between the adhesive and the windshield to reduce stickiness and apply alcohol frequently to prevent rebonding of the adhesive.

Note: Wearing gloves can prevent skin irritation and improve grip while using floss or wire.

Heat application

1. Use a blow dryer or heat gun to warm the adhesive from the inside or outside of the vehicle. This softens the adhesive, making it easier to remove.

Note: Keep the heat at a safe distance to avoid damaging the windshield or other components.

Finger pressure (tool-free option)

1. Place your fingers at opposite diagonal corners ( such as top left and bottom right) of the adhesive pad.

Note: Excessive force may result in windshield damage. Do not pry or twist. Avoid using tools to apply high leverage.

2. Apply gentle, steady pressure to loosen the adhesive and pull the mount away from the windshield.

Note: If the adhesive pad remains after removing the mount, it can be cleaned with isopropyl alcohol or an adhesive remover.

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