Setup for New Drivers

• *New Drivers Start Here* - Getting Started with Motive for Drivers
• How to reset password on the Motive Driver App
• How to log in and log out from the Driver App
• How to connect with your company on the Driver App
• How to Switch Languages in the Driver App
• How to add Driver License State and Number on the Motive Driver App

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Logs Not Required Drivers

• What is the Driver App For Exempt (logs not required) Drivers
• How to update Vehicle Gateway for Logs not Required driver
• How to connect to a vehicle on Logs Not Required Driver App?

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Driver Dispatch

• How to view dispatch history
• How to track Dispatches for customers without TMS Integration
• How to accept a dispatch on the Motive Driver App
• How to view dispatches on the Motive Driver App
• How to carry over trailer & shipping details

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Driver App / Dashboard

• How to change Yard Move/Personal Conveyance to Driving using Motive Driver App
• How to sign logs from computer
• How to read HoS clocks in Driver App
• How to update Motive Driver App
• How to add Co-driver for Team driving in Driver App
• How to connect mobile device to the Vehicle Gateway/ELD

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Compliance & HOS for Drivers

• How to switch Cycle Rule on the Driver App
• How to view Split Sleeper Berth on Driver App
• How to edit drive time manually
• How to view HOS Violations on Driver App
• How to let an officer inspect driver logs
• How to insert a past duty status

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Common Issues for Drivers

• Can't Log out of Motive Driver App
• Wifi hotspot not working
• My Driver App duty status is stuck in drive mode on iOS
• Can't Connect to the Internet Using the Motive Hotspot/Wi-Fi
• Understanding the red dot on ELD icon in the Driver App
• My Driver App duty status stuck in Drive mode on Android

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Driver Safety

• How to enable self-coaching for drivers
• How to check Driver Score on the Driver App?
• How to enable Adverse Driving Conditions Exception in Driver App
• How to use Adverse Driving Conditions Exception in Driver App
• How to view ELD diagnostics screen and Vehicle Gateway firmware
• How to view safety events on Motive App

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Motive Card - Drivers

• What is a Motive Card?
• How to deactivate a Motive Card

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Documents & Messaging for Drivers

• How to send messages using Driver App
• How to upload and send a document from the Driver App

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Maintenance for Drivers

• How to create a daily vehicle inspection report (DVIR) on Driver App

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WiFi Hotspot

• How far can a device be from the Vehicle Gateway's hotspot?
• Can I use WiFi Hotspot data outside the US?
• How to connect Wi-Fi Hotspot on Driver App for Android

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