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  3. Driver App

Inspections

Updated

The Motive Driver App enables drivers to easily complete required pre-trip and post-trip inspections (DVIRs) on a mobile device. Using inspections in the app streamlines daily routines, supports vehicle safety, and helps with regulatory compliance. 

Overview

The Motive Driver App offers a streamlined, paperless method for completing inspections while ensuring compliance with regulations.

  • Easy navigation: Inspection tools are accessible in just a few taps, making it simple to start a pre-trip or post-trip check. Clear menus guide drivers through each step to ensure nothing is overlooked.
  • Efficient defect reporting: Drivers can log and describe defects directly in the app. Photos and notes give maintenance teams the information they need to address issues quickly.
  • Proactive safety: Completing inspections before and after every trip helps confirm the vehicle is safe to operate. This practice also reduces the risk of roadside violations or mechanical issues.
  • Paperless compliance: Digital reports meet FMCSA requirements for DVIRs. This eliminates the need for paper forms while keeping inspection history easily accessible.

Performing inspections

Follow these steps to complete a pre-trip or post-trip inspection in the app.

  1. In the Motive Driver App, select Vehicle inspection and select your vehicle. 

  2. Select Inspection Type: Pre-trip or Post-trip.
  3. Complete the Fleet Requirements section with any mandatory fields your fleet has configured.
  4. Review the checklist items. For each item, select No defects or Defect found.
    • If you find a defect, tap Add notes to describe the issue.
    • (Optional) Attach photos for additional detail.
  5. Review your entries and add your electronic signature to certify the report.
  6. Tap Save. The report is shared with your fleet manager and maintenance team.

Reviewing Past Inspections

Drivers can review past inspections to verify compliance history or follow up on previous issues.

  1. In the Motive Driver App, go to Maintenance.
  2. Tap View Details on the inspection you need to review to access past inspection records.

Reviewing history is especially useful during roadside checks or when tracking recurring issues.

Deleting Pre-trip or Post-trip inspection

  1. Go to the Motive Driver app > tap Logs
  2. Select the date for the log you want to edit.
  1. Tap Inspection.
  1. Tap View Details for the inspection you want to delete.
  1. From the inspection screen, tap the three-dotted menu.
  1. Select Delete.
  1. Tap Delete.

Submitting and correcting defects

  1. After you submit a defect, maintenance may update its status as Corrected or Need not be corrected. You will see this update in your inspection history in the Driver App.
  2. Open the report to review the correction details provided by maintenance.
  3. If you agree the defect is resolved, acknowledge it by signing off in the Driver App.
  4. If the issue is not resolved, reject the correction and add comments for follow-up.

This process ensures collaboration with maintenance and helps confirm that only fully resolved defects are marked as closed.

Editing or deleting an inspection report

1. On the Home screen, tap on Logs.

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2. Choose the log that you want to edit or delete the inspection report from.

Note: The vehicle and trailer defect reports will display separately. You can edit or delete the reports one by one, following the same steps.
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3. Click on Inspection and then report you want to edit or delete.

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4. Click on the three dots in the top right corner and click on Delete if you want to delete the report.

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5. To delete vehicle inspection on the current day's log, drivers need to first disconnect from the vehicle and then follow steps 1, 2, 3, and 4

6. Click on Edit to edit the details in the report.

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7. You can edit the general information.

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8. You can also change the Defects and Defect type under Parts section. Follow same steps for both the inspection reports.

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9. Click on Sign and add your signature in the field.

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10. Click on Save to save the changes.

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FAQs

How do I start an inspection in the Driver App?

  1. Open the Motive Driver App. 
  2. Tap Inspections. 
  3. Select your vehicle or trailer, then tap Start new inspection.

Can I add photos to an inspection report?

Yes. When reporting a defect, attach photos to give maintenance clear context.

What happens after I submit a DVIR with a defect?

The report is sent to your fleet manager and maintenance team. You will see updates when defects are addressed.

How do I review the status of a previously reported defect?

  1. Go to Inspections View > Past inspections. 
  2. Open the report to see the current status and notes.

What if I disagree with how a defect was resolved?

Reject the correction in the app and add comments explaining why the issue remains.

Are electronic signatures accepted for compliance?

Yes. Motive’s electronic signatures meet FMCSA requirements for DVIRs.

Why am I not receiving DVIR with defect alert emails for my asset inspections?

  • This happens when there are no asset profiles created in the company. Or when a specific asset is not added.
  • Please create asset profiles just like vehicle profiles are added in the Fleet Admin Dashboard. 
  • Advise the drivers to select the asset from the drop-down menu while creating an asset inspection. 
  • Once done, alerts with defects will be received for asset inspections as well.
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