How do I change the check-in rate on my Asset Gateway Mini?

    Audience Fleet Admins, Fleet Managers
    Applies To Asset Gateway Mini



    Depending on the type of asset that you are trying to monitor, there can be a need for more or less check-ins. Motive offers you multiple check-in rate options on the Asset Gateway Mini and you can choose your preference in the Fleet Dashboard. We have created a step-by-step guide for changing the check-in rate for our customers.


    Steps: Changing Asset Gateway Mini’s check-in rate

    1. Log into Fleet Dashboard and select Assets.

    Check in rate.png

    2. Select the desired asset with an Asset Gateway Mini from the list of assets.

    Check in rate 1.png

    3. Open the asset’s profile and select Edit on the top-right-hand side of the screen.

    Check in rate 2.png


    4. Scroll down to the Asset Gateway Mini settings section and click on Check-in Rate to open a drop-down menu with Check-in Rate options. There are 4 options available:

    • Every 8 hours
    • Every 12 hours
    • Every 24 hours
    • Every 48 hours

    5. Select the preferred check-in rate and click on Save.

    Check in rate 3.png

    6. Please give the device one check-in cycle for the new command to be implemented. The updated check-in frequency will be sent to the Asset Gateway Mini the next time it check-ins with the updated location. 


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