| Audience | Fleet Admins, Fleet Managers |
| Applies To | Asset Gateway Mini |
Introduction
Depending on the type of asset being monitored, there can be a requirement for more or less Check-ins. Motive offers multiple Check-in Rate options on the Asset Gateway Mini (AG Mini) and you can choose your preference in the Fleet Dashboard. Here's a step-by-step guide for changing the check-in rate for our customers.
Steps: Changing Asset Gateway Mini’s check-in rate
- Changing Asset Gateway Mini’s Check-in Rate
- Changing Asset Gateway Mini’s Check-in Rate for multiple devices at a time
Changing Asset Gateway Mini’s check-in rate
1. Log into Fleet Dashboard and click Assets.
2. Select the desired asset with an Asset Gateway Mini from the list of assets.
3. Open the asset’s profile and click Edit.
4. In the Asset Gateway Mini settings section, click Check-in Rate to view check-in rate options. There are 4 options available:
- Every 8 hours
- Every 12 hours
- Every 24 hours
- Every 48 hours
5. Select the preferred check-in rate and click Save.
| Note: Give the device one check-in cycle to implement the new command. The updated check-in frequency is sent to the Asset Gateway Mini the next time it checks in with the updated location. |
Changing Asset Gateway Mini’s check-in rate for multiple devices at a time
1. Log in to Fleet Dashboard and click Assets.
2. Select multiple assets with AG Mini and click Edit.
3. If more than one AG mini is selected, an option to bulk edit the Check-in Rate appears. Click Check-in Rate.
| Note: If the selection includes both the Asset Gateway Mini and Asset Gateway, the change in the check-in rate settings only applies to Asset Gateway Mini. |
4. Select the preferred Check-in Rate and click Save.