Why does my Safety Score shows up as N/A ?

    Audience

    Drivers
    Applies To Safety Score

     

    Answer:

    For a new Driver 

    You see N/A as your Safety Score or no score assigned if you have not driven 100 miles yet. A Driver should have at least 100 miles driven, in order for the system to start calculating his Safety Score. A score of 100 miles is initially assigned to every new Driver.

     

    For an Existing Driver 

    You might see N/A as your current Safety Score, if you have not driven 100 miles at least in the most recent 4 weeks. If the weeks where you did drive fall off the 4-week window, and you have less than 100 miles driven in the last 4 weeks. The score shows up as N/A. Make sure, for your vehicle there are no unidentified trips. The Safety Score is assigned to Drivers, only when the trips are assigned to them. 

     

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