Products

App Marketplace & API

• Integrations

• What is Motive Developer API Documentation?
• Limble CMMS integration with Motive App Marketplace
• UpKeep integration with Motive App Marketplace
• Decisiv integration with Motive App Marketplace
• How to enable Aliado integration with Motive App Marketplace
• How to enable Elite EXTRA integration with Motive App Marketplace

Compliance / Logs

• What is Canada South Oil and Gas cycle rule?
• Is Motive a MTO Certified Company?
• US 60/70 Hours Cycle Limit Violation
• When do electronic logging device (ELD) “engine synchronization data diagnostic events” and “engine synchronization compliance malfunctions” occur?
• When will an electronic logging device (ELD) automatically start to record a driving mode or status?
• What is Canada South 70hour/7day cycle (Property & Passenger)

Dispatch & Workflow

• Getting Started for Dispatcher
• How to complete an active dispatch via assisted form completion
• How to upload Dispatches from a .CSV file
• How to track Dispatch progress in Fleet Dashboard?
• How to perform bulk actions on Draft Dispatches
• How to complete an active dispatch via manual form completion

Driver App / Dashboard

• How long does Motive save customer's data?
• Unable to Accept the change in Logs from Driver App
• How to view Trips on Fleet Map
• Driver App Notification - Previous driver must stop driving so they user can connect. (Fix)
• What is the Motive Driver App update process?
• Discrepancy in 'Vehicle Fuel Performance' report mileage and 'Distance Summary' Mileage

Fleet Dashboard / App

• Can I edit logs from the Fleet App?
• How to Ignore Incorrectly Recorded Drive Time using Fleet Dashboard
• How to add Omnicam to the Asset on Fleet Dashboard
• How to view Odometer readings entered on the Fleet App during Vehicle Gateway installation
• What is Driver Walkthrough?
• What are the best practices for setting up Driver Walkthroughs in Motive?

Hardware Devices

• Engine Immobilizer
• Vehicle Gateway
• AI Omnicam
• AI Dashcam
• Smart Dashcam
• Asset Gateway Mini
• Asset Gateway
• Cables
• Environmental Sensors
• WiFi Hotspot

• What is Standalone AI Omnicam?

Maintenance

• What is Maintenance Hub?
• How to add a Service Note on the Fleet Dashboard
• How to view and download Driver's Inspection Reports
• How to view the Maintenance History Detail Report on Fleet Dashboard
• How to view the Drivers Detail report for the Fleet
• How to access recent reports

Motive Cards

• How to set up Auto Decline for Fuel Purchases
• How to use the Promo Drawer in the Motive Cards Overview Page
• How to find and use Partner Discounts with Motive Cards
• How to disable/enable the Mobile-based Card Unlock feature for Motive Cards assigned to vehicles
• What is the Missed Savings feature?
• What does each Order Status mean?

Motive Data Bridge

• What is Motive Data Bridge?

Motive Shop

• How to purchase cables and accessories from Motive Shop
• Motive Shop video tutorials
• Motive Shop
• Can I use Motive Shop for replacements of products?
• Can I see the current status and history of my orders at Motive Shop?
• Can I schedule a Motive Shop delivery for a future date?

Policies & Considerations

• Sample Biometric Data Notice and Consent Form for Motive Dashcam Technology
• Motive's Safety Policy Considerations for your company
• Motive Privacy Considerations

Sustainability (Fuel)

• How to view Idling Events Report

Workforce Management

• How to upload Qualification Documents in the Motive Driver App
• Is there a way to bulk upload Driver Qualification Documents?
• Will Qualification Documents support Motor Vehicle Record checks/MVR monitoring?
• Can a Driver access any other Driver’s Qualification Documents in the Motive Driver app?
• Can fleets or Drivers get notified of upcoming Qualifications Documents expirations?
• Can fleets or Drivers get notified of upcoming Qualifications Documents expirations?