Customizing maintenance settings in Motive's platform ensures your fleet’s maintenance workflows align with your operational policies. Proper setup streamlines compliance, communication, and efficiency across your fleet.
Overview
Maintenance settings let fleet managers customize inspection forms, manage vehicle availability, and control integration and user permissions. These settings give you the flexibility to design processes that meet your fleet’s specific needs.
- Tailored workflows: Customize inspection forms and availability settings to align with your fleet’s operational policies. This helps ensure maintenance tasks are handled consistently and efficiently.
- Compliance support: Enforce mandatory inspections and out-of-service (OOS) protocols to meet regulatory requirements. This reduces the risk of non-compliance and associated penalties.
- Automated communication: Set up alerts and reminders to notify the right people when action is needed. This keeps your team informed and prevents maintenance issues from being overlooked.
- Flexible permissions: Control who can view, edit, or manage maintenance data, and integrate with third-party tools when needed. This ensures sensitive information is protected and workflows remain efficient.
Customizing settings & permissions
To view maintenance settings:
- Log in to the Fleet Dashboard and click Admin.
- Click Maintenance.
- Click Settings.
View General and Vehicle availability settings.
Customizing inspection settings
To set up inspection form templates:
Log in to the Fleet Dashboard and click the Admin > Maintenance icon.
Click + Create inspection form.
- Choose the inspection form type.
- Enter a name for the new form.
- Choose between ready-made or blank templates.
Click Create.
- Select the options.
- In General Settings, select the required options.
In the Inspection form fields, select the desired fields.
- In Parts, add vehicle parts required.
- In Driver signature enter the declaration for the driver signature.
To require pre- and post-trip inspections:
Log in to Motive Dashboard, and click Admin.
- Click Settings in Maintenance.
- In General, click Edit.
Enable the checkboxes for Require drivers to complete a pre-trip inspection and Require drivers to complete a post-trip inspection.
This will only work when the driver tries to connect to the vehicle.
Customizing vehicle settings
To manage vehicle availability and OOS options:
Log in to Motive Dashboard, and click the Admin icon.
- Go to Vehicle and select the three dots next to the desired vehicle.
Click Edit Availability.
- In the Availability dropdown, select In service or Out of service.
Click Confirm.
FAQ
Who can access and modify maintenance settings?
Only users with Admin or Manager permissions can edit maintenance settings.
Can I require different inspection forms for different vehicle types?
Yes, you can create and assign unique inspection templates to each vehicle type.
What happens if a driver tries to connect to an OOS vehicle?
Depending on your settings, drivers may be blocked from connecting or prompted to acknowledge the vehicle’s OOS status.
How do I ensure reminders go to the right people?
Use the notification settings in the maintenance module to assign alerts to specific users or roles.
Are changes applied across the fleet immediately?
Yes, updates to maintenance settings take effect fleet-wide as soon as they’re saved.
Can I integrate Motive maintenance tools with other platforms?
Yes, you can connect with supported third-party systems through the Integration Settings section.
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