Insurance

Motive’s safety solutions, including AI Dashcams and accident management tools, help fleets reduce risk and streamline insurance processes. By capturing critical evidence and supporting claims, Motive empowers fleets to protect their drivers and lower insurance costs.

Overview 

Motive integrates advanced safety technologies with insurance workflows for seamless fleet protection.

  • Risk reduction: Prevent accidents and improve driver safety.
  • Claims support: Capture and share video and data for faster insurance claims.
  • Cost savings: Lower premiums through proven safety outcomes.
  • Privacy & security: Ensure compliant, controlled data sharing.

Motive’s safety solutions work hand-in-hand with insurance processes to proactively reduce risks, prevent incidents, and provide vital documentation when accidents occur. By supporting quick and accurate claims—with clear evidence—fleets can exonerate drivers, resolve liability, and often reduce insurance costs.

Insurance claims support basics

When an incident occurs, Motive’s AI Dashcams immediately detect collisions and upload high-quality video and telematics data to the cloud. The platform generates automated accident reports with key details:

  • Time-stamped video
  • Location
  • Speed
  • Event data

This data is easily accessible and can be shared directly with insurance providers or legal teams through secure links, speeding up the claims process. The footage and information strengthen your position in claims investigations, helping to exonerate drivers or accurately assess liability.

Beyond supporting claims, Motive actively works to reduce risk and insurance premiums. Real-time driver coaching and event alerts help reduce unsafe behaviors, leading to fewer incidents. Fleets using Motive have seen measurable reductions in accident rates, which often results in insurance claims exoneration.
Insurance companies may consider video documentation and coaching records when evaluating fleet risk, potentially leading to savings on premiums for fleets with strong safety performance.

Privacy, security, and data access

Motive safeguards all visual and telematics data in compliance with industry standards:

  • Only authorized users can access accident-related video and images.
  • Privacy controls protect driver identities and third-party information.
  • Data sharing with external partners (insurers or legal representatives) is done through secure, auditable methods.
  • All data handling meets regulatory requirements for privacy and security.

Best practices 

To maximize insurance benefits with Motive:

  • Regularly review and organize event evidence for quick access.
  • Maintain up-to-date coaching records and safety documentation.
  • Promptly document and report incidents using Motive’s tools.
  • Establish clear communication routines with your insurance partners.
  • Contact Motive support for help with claims, legal requests, or advanced reporting needs. 

FAQs

How does Motive help with insurance claims?

Motive provides instant access to accident video, telematics, and automated reports, making it easy to submit strong evidence to insurance providers.

Can I control who accesses claim-related video?

Yes, only authorized users can view or share accident footage, ensuring privacy and compliance.

Will insurers accept Motive’s video evidence?

Most insurers and legal teams accept time-stamped, tamper-proof video and data from Motive as reliable evidence to support claims.

Can using Motive lower my insurance premiums?

Many fleets have seen premium reductions after demonstrating improved safety and risk profiles with Motive’s solutions.

How can I share evidence securely with my insurer?

Use Motive’s secure sharing features to send videos and reports directly to your insurance partner or legal counsel.

What should I do if I need support for a claim or legal case?

Contact Motive support for guidance on preparing, exporting, or securely sharing all necessary evidence and data.

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