The Device Status History Report provides a timeline of status changes for Vehicle Gateway, Dashcam, and AI Dashcam Plus devices along with the vehicle, driver, and location associated with each change. This information allows fleets to better investigate and troubleshoot hardware issues.
Overview
The Device Status History Report provides a chronological, device-level view of every status and sub-status change for a Vehicle Gateway or Dashcam.
Key features include:
- Status timeline: View every status and sub-status change for any Vehicle Gateway, Dashcams, and AI Dashcam Plus, sorted from most recent to oldest.
- Vehicle and driver Context: See which vehicle and driver were associated with the device at the time of each status change.
- Search and filtering: Search by device serial number or select a vehicle, then narrow results further by device or status.
Viewing the Device Status History Report
The Device Status History Report can be viewed from the Analytics section or from various supported Device Hub surfaces.
From Analytics
- Log in to the Fleet Dashboard and go to Analytics > Browse.
- Click Device Status History Report.
- Each status change entry in the report displays the following information:
- Vehicle associated with the device during the status event
- Device type, Serial No. and Device Modal of the paired device during the selected period
- Status and Sub Status of the device
- From and To show when the status or sub-status became active and when it ended.
- Odometer reading
- Distance
- Engine Hours
- Driver Name
- Driver ID
- Location
- Use the filters at the top of the report to narrow the results:
- Date: Select the date range to review. The default range is last 7 Days.
- Device Type: Filter by the device type.
- Vehicle: Select a vehicle to review its device history.
- Serial Number: Search for a specific device by its serial number.
- Status: Filter by the main device status.
- Sub Status: Filter by the related device sub-status.
From other Device Hub tabs
- Log in to the Motive Fleet Dashboard and go to Devices.
- Select any of the following tabs:
- Vehicles
- Gateways
- Cameras
- Click any one of the listed entries for Vehicle Gateways or Dashcams.
- From the Device History section, see the most recent status history of the selected device.
- To view the full status history report for the selected device, click View all.
From the Device Hub Overview tab
- Log in to the Motive Fleet Dashboard and go to Devices > Overview.
- From the Reports section, click Device Status History.
FAQs
What is the difference between the Device Status Report and the Device Status History Report?
The Device Status Report shows the current, real-time status of your devices. The Device Status History Report shows how that status has changed over time, so you can investigate past events and trends.
Can I search for a device?
Yes. Use the Serial Number filter to search for a specific device. You can also select a vehicle and then narrow the results by device type, status, or sub-status.
Does the report replace the Device Status Report?
The reports serve different purposes. Use the Device Status Report to review current device conditions and the Device Status History Report to investigate previous status changes.
Who can access the report?
The report is intended for users who have access to Device Hub and the associated reports. Access follows the existing Device Hub roles and permissions model.
Can I see history for a device that was moved between vehicles?
Yes. If a device was associated with more than one vehicle during your selected date range, the Vehicle column will list each vehicle it was associated with.
Which devices are supported?
Vehicle Gateways, AI Dashcam Plus, and Dashcams are supported at launch. Additional device types may be added in future updates.
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