Driver Rewards

Motive Driver Rewards is a Workforce Management feature that helps fleets engage, incentivize, and recognize drivers for safe driving through an automated rewards program. 

Fleet managers can replace manual, ad hoc programs with custom challenges powered by Motive safety data to automatically score drivers, update leaderboards, and award badges and points based on configurable rules, reducing administrative work while improving driver retention and overall fleet safety.

Overview

Fleet managers can run custom challenges where drivers earn badges and prizes based on their performance across specified Safety metrics.

Key features include:

• Rewards tab: A centralized Rewards tab is located in the Workforce hub. From here, fleet managers can create and monitor all active, scheduled, and past challenges in one place.
• Custom challenges: Customize challenges with tailored point systems and incentives, and create unique challenges for different groups of drivers. 
• Behavior-based scoring: Choose from predefined behaviors (such as hard acceleration, speeding, seatbelt use, and cell phone usage) and configure point tiers and thresholds so drivers earn points for meeting set standards.
• Targeted participation: Add specific drivers or driver groups to each challenge so you can focus programs on particular terminals, regions, or segments of your fleet.
• Rank-based rewards: Set up rank‑based rewards (for example, prizes for 1st, 2nd, and 3rd place) with clear prize descriptions so drivers know exactly what they are working toward. Rewards must be fulfilled and distributed outside of the Motive platform.
• Driver App experience: Drivers can see challenges, leaderboards, badges, and score breakdowns in the Motive Driver App.

Accessing driver rewards challenges 

1. Log in to the Motive Fleet Dashboard and go to Workforce > Rewards.
2. The rewards page displays a complete list of challenges created for your fleet. 
3. For each listed challenge, you can see the following details:
   • Challenge name
   • Number of participants
   • Start and end date for the challenge
   • Remaining days until the challenge ends 
   • Challenge status as either Scheduled, In progress, Complete, or Cancelled

Viewing challenge details 

1. Log in to the Motive Fleet Dashboard and go to Workforce > Rewards.
2. Click any challenge to view its details.

3. For In progress challenges, you can view the Leaderboard and Details tabs. 

4. For Scheduled challenges, you can view the list of Participants and Details.

5. For Complete challenges, you can view the Results and Details.

Filtering and Sorting 

Use filters and sorting to locate challenges quickly.

Filters 

• Challenge name: Search by the challenge name. 
• Days remaining: Filter by the remaining days until the end of a challenge. 

• Status: Filter by challenge status by selecting from Scheduled, In progress, Complete, or Cancelled 

Sorting

• Days remaining (lowest): View challenges with the least number of remaining days at the top. 
• Days remaining (highest): View challenges with the highest number of remaining days at the top. 
• End date (soonest): View challenges that are about to end soon at the top. 
• End date (latest): View challenges with the farthest end dates at the top. 
• Status: Sort challenges by their current status, so In progress challenges are displayed at the top, followed by Scheduled, Complete, and Cancelled challenges. By default, the rewards page shows challenges sorted by their status. 

Creating a challenge 

1. Log in to the Motive Fleet Dashboard and click Workforce. 
2. Go to Rewards and click Create challenge.

3. Enter the Challenge Name.
4. Set the challenge duration by adding a Start Date and an End Date. 

5. Add a Description to explain the challenge objectives.  

6. From the Behaviors section, check boxes to select the behaviors you want to include in your challenge. 

7. For each selected behavior, there are five performance tiers: Perfect, Excellent, Good, Fair, and Poor. 
8. To set the threshold for each performance tier, move the slider associated with the relevant tier by its color (e.g., Red for Poor). 
9. From Points, you can customize point values for each performance tier. These values determine the points a driver will earn for falling under a specific tier.

10. In the Participants section, click Select to add participants to the challenge. 

11. Select Drivers or Groups of drivers by checking the box. 
12. If you remember the driver or group name, use the search bar to find and select drivers for the challenge. 
13. Once done, click Save.

14. Under Rewards, you can see the badge for each rank. Once a driver earns a badge, it will be visible in their Driver App. Badges for 1st, 2nd, and 3rd place are added by default. 
15. To add more ranks with their badges, click Add another.

16. For each rank, you can add a description of the offered prize (e.g., money or a gift).
17. To remove a rank, click X.
18. Once done, click Create. 

19. A message pops up confirming the creation of the challenge. 
20. You can see the challenge you created listed on the rewards page. 

Editing a challenge 

Editing a scheduled challenge 

1. Log in to the Motive Fleet Dashboard and go to Workforce > Rewards.
2. Open the three-dot menu for any Scheduled challenge you want to edit.
3. Select Edit. 

4. Make the necessary edits.
5. Once done, click Save. 

Editing an In progress challenge 

1. Log in to the Motive Fleet Dashboard and go to Workforce > Rewards.
2. Open the three-dot menu for any In progress challenge you want to edit.
3. Select Edit. 

4. Make the necessary edits. 

5. Once done, click Save. 

Duplicating a challenge 

1. Log in to the Motive Fleet Dashboard and go to Workforce > Rewards.
2. Open the three-dot menu for the challenge you want to edit.
3. Select Duplicate challenge. 

4. Add the new challenge name and set its duration. 
5. Edit any other challenge details to customize it as per your requirements. 
6. Once done, click Create.

Cancelling a challenge 

1. Log in to the Motive Fleet Dashboard and go to Workforce > Rewards.
2. Open the three-dot menu for the challenge you want to cancel.
3. Select Cancel. 

4. Click Confirm.

5. A message pops up confirming the cancellation of your selected challenge.
6. Challenge status will also be changed to Cancelled. 

Viewing the leaderboard of a challenge 

For any in‑progress or completed challenge, you can view the leaderboard to see each driver’s rank, points, and score breakdowns. 

Viewing the leaderboard of a challenge in progress 

1. Log in to the Motive Fleet Dashboard and go to Workforce > Rewards.
2. Open the three-dot menu for any challenge with In progress status.
3. Select View leaderboard. 

4. Leaderboard displays all the participants with their ranks, earned points, and score breakdowns. 
5. Use the filters to customize your view of the leaderboard. 

Viewing the leaderboard of a completed challenge

1. Log in to the Motive Fleet Dashboard and go to Workforce > Rewards.
2. Open the three-dot menu for any challenge with Complete status.
3. Select View leaderboard. 
4. Leaderboard displays all the participants with their ranks, earned points, and score breakdowns. 
5. For winning participants, badges for their earned ranks are displayed with their names. 
6. Use the filters to customize your view of the leaderboard. 

FAQs

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