CSA Insights

CSA Insights is a powerful tool within the Motive platform that transforms raw FMCSA data into actionable intelligence. By leveraging CSA Insights, fleets can shift from reacting to violations to proactively preventing safety risks—lowering scores, reducing accidents, and strengthening compliance.

Overview

CSA Insights provides fleet managers and safety teams with a comprehensive dashboard to monitor and improve CSA (Compliance, Safety, Accountability) performance. It transforms raw federal data into clear, actionable insights, enabling safety managers, fleet owners, and compliance officers to proactively address safety risks, improve driver performance, and stay ahead of FMCSA interventions.

By leveraging CSA Insights, fleets can:

  • Proactively manage risk: Address safety issues before they result in violations.
  • Lower CSA scores: Reduce the likelihood of accidents through early intervention,
  • Control costs: Minimize insurance premiums and regulatory fines.

CSA Insights is an essential tool for those responsible for fleet safety and compliance, offering the resources needed to improve operational efficiency, reduce accidents, and maintain a strong safety culture.

Viewing CSA Insights

To access the CSA Insights dashboard in Motive:

  1. In the Fleet Dashboard, go to Compliance in the left-hand side navigation menu.
  2. Select the CSA Insights tab to open the CSA Insights dashboard. 

Once on the CSA Insights page, you’ll see an overview of your fleet’s BASICs performance, trending graphs, and detailed violation analytics. 

Note: 

  • Only users with appropriate admin or compliance permissions can access CSA Insights data. If you do not see the CSA Insights tab, contact your fleet admin. 
  • CSA Insights are only available for fleets that have added a DOT Number to their company settings in admin.

Understanding CSA Insights 

The CSA Insights dashboard is divided into several key components:

  • Summary: Instantly view overall scores across all BASICs (Behavior Analysis and Safety Improvement Categories) to gauge fleet health at a glance.
  • Percentile trend graphs: Monitor changes in your fleet’s percentile ranks over time for each CSA category and quickly identify areas needing attention.
  • Top violations: Identify the most frequent and severe violations, helping you target the issues that most impact your scores.
  • Drill-down reporting: Click into any summary or trend to access individual inspection reports, violation details, and corrective action histories for deeper analysis.

Best practices

Turn CSA Insights data into real safety improvements:

  • Measure safety ROI: Use trend data to evaluate the effectiveness of safety initiatives, training, or new policies by tracking score improvements over time.
  • Prepare for FMCSA interventions: Leverage violation and inspection histories to proactively address issues before audits or federal reviews.
  • Automatic reminders: Use alerts to flag significant changes and schedule regular CSA reviews.

FAQs

Who can access the CSA Insights feature?

Only users with compliance or admin permissions can view CSA Insights. Contact your administrator if you need access.

Does CSA Insights help with insurance negotiations?

Yes, improved CSA scores and documented safety actions can lead to lower insurance premiums and provide valuable evidence during renewal discussions.

How often is the CSA Insights data updated?

CSA Insights data is updated on a monthly basis as new FMCSA data becomes available, ensuring your dashboard reflects the most current information.

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