Motive Messages enables real-time communication with drivers, teams, or the entire organization. Keeping conversations centralized within the Motive Platform, Messages helps ensure critical information is never lost during shift changes or handoffs. With support for chats, broadcasts, team inboxes, and content sharing, Messages help teams share updates, coordinate work, and deliver the right information to the right people at the right time without relying on disconnected communication tools.
Key features
- Real-time Messaging: Enables instant communication with drivers, fleet users, and groups directly within the Motive platform, making it easy to share updates, answer questions, and coordinate work.
- Chats and Broadcasts: Supports one-on-one and group chats for two-way conversations, along with one-way broadcast messages for announcements, keeping important information visible without creating unnecessary threads.
- Team Messaging and Shared Inboxes: Centralizes team conversations through Messaging Teams and shared inboxes, allowing communication to continue seamlessly across shift changes, time off, and personnel changes.
- Content and Location Sharing: Allows users to share documents, images, and locations directly in messages, enabling drivers to send photos from the road and giving managers the context needed to resolve issues faster.
- Read Receipts: Confirms when messages are sent, delivered, and read, giving teams confidence that critical instructions and updates have been delivered.
- Role-based Team Management: Allows admins to create and manage Messaging Teams from the Motive Dashboard, ensuring the right users have access to the appropriate team inboxes and conversations.
- Notification Filters: Offers filters for unread, broadcast, and team messages so dispatchers and managers can prioritize communication that requires immediate attention
- Driver App integration: Connects seamlessly with the Motive Driver App, allowing drivers to receive messages, share updates, and respond from the road, keeping communication tied directly to trips and daily workflows.
Was this article helpful?
Share this with others