The Automated Collision Report provides a quick, AI-verified summary of collision events, combining key vehicle, driver, and telematics data into a single downloadable report. This feature helps fleets streamline documentation, improve incident response, and maintain consistent reporting standards.
Overview
When a collision is detected by Motive’s AI and verified by the Motive Safety Review Team, an automated collision report is generated.
The report includes:
Vehicle telematics data (speed, braking behavior)
Event location and timestamp
Driver information
Vehicle details
Video screenshots (if available)
Additional vehicle history data (if enabled)
The report is attached to collision alert emails sent to designated recipients as a PDF.
| Note: The PDF is generated based on the recipient’s language preference |
Creating automated collision alerts
To automatically receive collision reports via email:
Log in to the Fleet Dashboard.
Click the Admin icon in the bottom-left corner.
Expand the Platform dropdown and select Alerts.
Click + Create Alert
Enter a name for the alert.
From the Alert Type dropdown, select Collision.
Choose the relevant Vehicles, Assets, Groups, or Drivers, then click Save.
Select the Recipients who should receive the email notifications. You may also add external recipients.
Click Save.
Customizing the collision report
Fleet managers can customize the content included in the collision report.
To customize:
Go to Safety > Events.
Filter the Behavior dropdown to select Collision.
Click the collision event you want to customize.
Click Customize PDF.
Expand the dropdown to view available customization options.
Select or deselect checkboxes under:
Telematics
Vehicle History
Driver Performance
Save your selections.
Click Export as PDF once done.
These selections determine what information appears in future collision report PDFs.
Permissions for enhanced collision reports
Access to enhanced collision reporting features is role-based.
To enable permissions:
Go to Admin > Fleet Users > Roles & Permissions.
Select the role you want to edit.
Under Reports Permissions, enable Enhanced Collision Report access.
Save changes.
Only users with appropriate permissions can export enhanced collision reports.
FAQs
When is a collision report generated?
A report is generated after a collision is detected by AI and verified by the Motive Safety Review Team.
How do recipients receive the report?
The report is automatically attached to collision alert emails as a PDF.
Can I add recipients outside my fleet?
Yes. External email addresses can be added when configuring alerts.
Can I customize what appears in the report?
Yes. Fleet managers can customize included data fields such as telematics, vehicle history, and driver performance.
How do I change the Point of Contact (POC) shown in collision reports?
You can update the Collision Point of Contact (POC) from Safety Settings in the Fleet Dashboard.
To change the POC:
- In the Fleet Dashboard, navigate to Admin > Safety Settings.
- Open the Collision section.
- Under Collision Point of Contact, choose one of the following:
- Select an existing fleet user.
- Create a custom contact by entering the name, role, email, and phone number.
- Click Save.
The updated Point of Contact information will appear on all future collision reports and related email notifications.
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