Applying for Motive Cards

Learn the requirements and steps for applying for the Motive Card with a fast, secure, and compliant process

Overview

Applying for the Motive Card is simple and secure, giving you access to powerful fleet and fuel card benefits. These tools help you manage both fuel and non-fuel fleet payments, control spending, streamline payments, and improve overall operational efficiency.

• Streamlined process: You can apply online through the Motive Dashboard and receive a decision quickly. This saves time and eliminates the need for paper applications.
• Business protection: Motive follows strict financial regulations to ensure your application and use of the card remain compliant. This protects both your company and its financial standing.
• Secure data handling: Your information is encrypted and handled only by authorized personnel. This ensures your sensitive details remain protected throughout the process.

Application Requirements U.S

To apply for the Motive Card, your business must meet the following requirements:

• Business location: Your business must be U.S.-based with a U.S. bank account.
• Business and owner details: Motive collects essential business and personal information to meet Know Your Customer (KYC) requirements.
• Social Security number (SSN): An SSN is required for anyone with significant ownership or control. This requirement is mandated by the USA PATRIOT Act and FinCEN guidelines to verify business owner identities and comply with Anti-Money Laundering (AML) laws. The SSN is used for verification only and does not impact personal credit, as Motive reviews business credit only.
• Bank account linking: Linking your bank account through Plaid is preferred for a faster and more secure application process. Plaid instantly verifies your account, eliminating the need for manual document uploads, and securely transmits encrypted information to authorized Motive employees.
• Alternative bank verification: If Plaid linking fails, you can provide three consecutive months of business bank statements (PDF format) or enter your account and routing numbers manually. Motive will verify the account using microdeposits.

Applying for a Motive Card United States

1. Log in to the Motive Fleet Dashboard and go to Cards > Apply now.
   
2. Complete the Select your organization section.
   
3.  Next fill in the required information for the Tell us about your business section. 
   

4. Up next, in the Provide your bank account info section click on the Add bank account button to link your bank account via Plaid.
   

Note: If you are unable to link your bank account, you may upload your bank statements for the past three months by clicking Can't link your bank? Upload bank statements.

6. Next, in the Provide business ownership details, provide details of one executive team member, and anyone who has 25% or more ownership of your business.
   
7. Lastly, verify and attest that all the information you’ve entered above is correct, and Submit the application.
   
8. Your application is sent for review.
   

 Application Requirements Canada

To apply for the Motive Card, your business must meet the following requirements:

• Business location: Your business must be Canada-based with a Canadian bank account.
• Business and owner details: Canadian AML rules (FINTRAC) and program terms (PTC) require Motive to identify the business and the people that own and operate it before issuing a card.
• Bank account linking: Linking your bank account through Plaid is preferred for a faster and more secure application process. Plaid instantly verifies your account, eliminating the need for manual document uploads, and securely transmits encrypted information to authorized Motive employees.
• Alternative bank verification: If Plaid linking fails, you can provide three consecutive months of business bank statements (PDF format) or enter your account and routing numbers manually. Motive will verify the account using microdeposits.

Applying for a Motive Card (Canada English)

1. Login to the Motive Fleet Dashboard and go to Cards > Apply now.
   
   
2. At the very top of the application there is a hyperlink to change the application language to French. 
3. Complete the Select your organization section.
   
4. Fill in the required information in the Let’s begin with the basics section first.
   
5. Fill in the required information for the Tell us about your business section. 
   

Note: You cannot use a PO Box address because we follow the regulated bank customer/business identity verification process. As a result, we require a physical verifiable address on all applications.

6.  In the Verify your bank account info section click Add bank account to link your bank account via Plaid.
   

7. Next, in the Provide business ownership details section provide details of one member of the board of directors, and all owners who have 25% or more ownership of your business.
   
8. In the Authorized signatories section add at least one individual and maximum 3 that is authorized to act on behalf of the business. Supporting documents are required that the listed individual is authorized to act on behalf of the business. 
   
9. In the Company directors section add the required information of all company directors. Supporting documents are required that the listed individual/s are on the company’s board of directors. 
   
10. In the Application preferences section add the email address/s where application status updates will be sent. 
11. In the Acknowledgement section mark the checkboxes and verify the information is correct and Submit the application 
    
12. Once your application is submitted, key individuals receive links via phone and email to complete identity verification. 
    

13. You can check the status of your application in the Fleet Dashboard. 
    
14. Once the application is approved, the customer receives an email with all the details, including billing cycle and discounts or promos etc.
    

Two-factor authentication

2-factor authentication is mandatory for Motive Card admins and cannot be disabled once enabled.

1. Enter your username and password on the Motive login page.
2. Choose whether to receive the one-time code via email or SMS.
3. Check your email or phone for the verification code.
4. Enter the code on the verification screen within 5 minutes.
5. Upon successful validation, you’ll be signed in.

If you enter the wrong code 5 times within 30 minutes, your account will be locked for 30 minutes before retrying.
 

FAQs

Share this with others