Audience | Fleet Managers |
Applies to | Safety |
Introduction
Driver Performance Events or Safety events are often generated at an unreasonable rate in terms of event volume. This led to 2 problems:
- Perception that many events are unnecessary.
- Data overload - customers can’t review so many events, even if they are all truly accurate events.
We implemented a logic on the backend order to minimize video & data overload for Fleet Managers. For events like Close Following & Cell Phone, there were typically 10s of events generated per vehicle per week, but from data-based research, we learned that customers usually only need 1-2 videos of a behavior to decide to take coaching action
Why this is good for You?
Reduce redundancy: Safety managers usually need 2-3 instances of behavior to gauge whether the driver needs coaching.
Less clutter: Decreased volume on the dashboard reduces clutter and allows managers to focus on the events that matter.
Perception: Surfacing lesser events on the dashboard creates a sense of importance and urgency.
For each event type, there is a limit to the number of videos that will be uploaded per vehicle per month. Usually, 1 or 2 events daily per event type.
Do we allow videos to be uploaded even after you have received 1 or 2 video events for a specific event type?
In the case that an event is extremely severe, we will override the logic and upload the video anyway. Specific overrides include:
- Harsh Events intensity > .45g or vehicle threshold
- Close Following event duration > 3 min and time to hit < 1sec
- Cell Phone usage duration > 60 seconds
- Distraction time window > 10 secs or event avg speed (gt) > 128.7kph(80mph)
- Stop Sign violation min speed > 80.5 kph
What happens if the event is not critical?
Once you have already received 1-2 videos of of specific event type we will upload the event as “NA” severity. By default, a customer will have the video-only checkbox on, so they will most likely not see video-less events. Customers who want to see them can uncheck the video-only checkbox. You can also request a video for an “NA” severity event by clicking on the specific event and clicking request video on that event as shown below: