Dashcam videos not uploading/taking too long to upload

     

    Audience Fleet Manager, Fleet Admin
    Applies To Safety, Dashcams

     

    Sometimes the videos seem to get stuck on pending and take long to get uploaded.

    There are multiple reasons for that as mentioned below:

    1. Weak cellular network

    Try switching the internet connection or changing the place of the truck.

     

    2. The Truck Engine Turned off

    Turn the engine on and keep it running for 10 to 15 minutes.


    3. VG disconnected

    Check the connections of the VG and make sure the screws are tightly connected.

     

    Once these checks are made, try requesting the videos again and they will be uploaded soon.

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