| Audience | Fleet Manager, Fleet Admin |
| Applies To | Safety, Dashcams |
Sometimes the videos seem to get stuck on pending and take long to get uploaded.
There are multiple reasons for that as mentioned below:
1. Weak cellular network
Try switching the internet connection or changing the place of the truck.
2. The Truck Engine Turned off
Turn the engine on and keep it running for 10 to 15 minutes.
3. VG disconnected
Check the connections of the VG and make sure the screws are tightly connected.
Once these checks are made, try requesting the videos again and they will be uploaded soon.
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