| Audience | Fleet Admins, Fleet Managers |
| Applies To | Fleet Dashboard > Alerts |
Introduction
Motive now delivers real-time disconnect alerts for AI Dashcams, enhancing safety visibility and accelerating response times. This feature enhances uptime monitoring by instantly notifying fleets when a dashcam is disconnected, allowing for immediate action to ensure continuous coverage and operational reliability.
What’s New?
- Real-time alerts are now sent the moment an AI Dashcam disconnect is detected.
- The previous 13-hour delay for alerting has been removed for AI Dashcams.
- Smart Dashcams will continue to follow the existing 13-hour delay logic.
How does this help our customers?
- Faster troubleshooting: Fleets are immediately notified when an AI Dashcam disconnects, helping reduce downtime and speed up resolution.
- Improved safety coverage: Real-time alerts ensure fleets are aware of any dashcam issues, helping avoid missed footage during critical moments.
-
Proactive monitoring: It enables more consistent oversight of dashcam connectivity without unnecessary delays.
Rollout Plan or Feature Go-Live date?
Feature Launch Date: 07/09/25
Help Center Resources:
Was this article helpful?
Share this with others