In cases of critical safety events, such as collisions or unsafe driving behavior, the Fleet Admins and Fleet Managers can limit or restrict access to related videos. Restricting permissions for confidential safety videos helps prevent unauthorized access and external sharing, thereby protecting driver privacy.
Fleet Admins can assign permissions that allow specific users to mark certain safety events as confidential. They can also define which users have access to view these confidential videos.
Tag a Safety Event as Confidential
| Note: Before aiming to tag an event as Confidential, please check with a Fleet Administrator to see if you have the proper authorization under Motive Roles & Permissions. |
1. Log in to the Fleet Dashboard and click Safety.
2. Click Events.
3. Select an event that you want to tag as confidential.
4. Click the three dots on the top right and click Tag as confidential.
5. A confirmation notification appears that confirms the event was tagged as confidential.
Remove Confidential tag from a Safety Event
| Note: Please check with the Fleet Administrator to see if you have the proper authorization to remove the Confidential tag for Safety Events, under Motive Roles & Permissions. |
1. Log in to the Fleet Dashboard and click Safety.
2. Click Events.
3. Select a confidential Safety Event.
4. Click Remove tag.
5. The event is removed from confidential Safety Events.
Authorize fleets to manage confidential Safety Events
1. Log in to the Fleet Dashboard and click the Admin icon.
2. Click Fleet Users.
3. Click Roles & Permissions.
4. Click Options and select Edit from the drop-down menu to authorize an existing user. Click Create Role to create a new user.
5. Scroll down to the Safety section. Select the following permissions to view and manage the confidential Safety Events:
- Tag Safety Events as “Confidential”: Allows fleet users to classify any Safety Event as Confidential on the Safety Hub.
- View and Download Confidential Safety Events: Allows fleet users to view events tagged as Confidential on the Motive Dashboard and retrieve footage of a Confidential Safety Event.
- Remove “Confidential” Tag from Safety Events: Allows fleet users to make the Safety Event visible to everyone again.
6. Click Save.
Report for fleet users authorized to view confidential Safety Events
1. Log in to the Fleet Dashboard and click Reports.
2. In the Browse section, click Safety.
3. Click the Safety Events report.
4. Select Confidential from the Coaching Status drop-down menu to view all the confidential Safety Events.
5. Fleets can view the reports specific to confidential Safety Events.
| Note: Fleet users who don’t have the View and Download Confidential Safety Events permission enabled for their role cannot see confidential Safety Events anywhere on the Reports Hub. |
Confidential Safety Events in the Safety section
1. Log in to the Fleet Dashboard and click Safety.
2. The confidential Safety Events in the Safety Event section of the Overview page are tagged with a lock icon.
3. Click Events. The confidential Safety Events on the Events page are tagged with a lock icon.
4. Hover over the lock icon to read the complete message. It states This event was tagged as confidential by Jim Smith on Oct 14th, 10 AM.
| Note: Fleet users who do not have the View and Download Confidential Safety Events permission enabled for their role cannot see confidential Safety Events anywhere on the Motive Safety Hub. |
Confidential Safety Events in the Fleet View section
1. Log in to the Fleet Dashboard. The Fleet View displays.
2. In the Vehicle page, the Requested Videos tab displays the lock icons next to the Safety Events tagged as confidential.
3. The vehicle History tab displays the lock icon on the map for the confidential Safety Events.
4. Hover over the lock icon to read the complete message. It states This event was tagged as confidential by Jim Smith on Oct 17th, 08:20 AM.
5. In the Driver Summary page, the Recent Activity tab displays the lock icons next to the Safety Events tagged as confidential.
6. Hover over the lock icon to read the complete message. It states This event was tagged as confidential by Jim Smith on Oct 17th, 09:32 AM.
| Note: Fleet users who do not have the View and Download Confidential Safety Events permission enabled for their role cannot see confidential Safety Events anywhere on the Motive Fleet View. |
What changes happen to the following when a Safety Event is tagged as confidential
Motive Fleet Dashboard
1. The following screen is shown when an unauthorized fleet user accesses the confidential Safety Event.
Motive Fleet App
1. The following screen is shown when an unauthorized fleet user accesses the confidential Safety Event.
Motive Driver App
1. The following screen is shown when an unauthorized Driver accesses the confidential Safety Event from the Driver App.
Requesting video for a confidential Safety Event?
| Note: Please make sure you have the View and Download Confidential Safety Events permission enabled for your role before requesting footage of a Safety Event that has been tagged as Confidential. |
1. Log in to the Fleet Dashboard and click Safety.
2. Click Events.
3. Select a confidential Safety Event.
4. Click Request Video.
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