Audience
Fleet Administrators and Support Teams
Applies To
Fleet Dashboard, Vehicle Gateway, AI Dashcam (Light-Duty Vehicles)
Introduction
On-Demand/Engine-Off Video Recall allows fleets to retrieve video footage from light-duty vehicles even when the ignition is off. This opt-in feature enhances visibility and safety response times.
Key Benefits
- Retrieve video footage without waiting for vehicle ignition
- Same fast upload speeds
- No extra cabling required (for AI Dashcam)
- Supports light-duty vehicles only
How It Works
- Motive Support enables this feature upon request
- VG enters low-power mode after 45 minutes of inactivity
- VG wakes up every 2 hours to check for video recall requests (increases to 4h, 8h, 12h if inactive)
- VG processes request, uploads footage, and returns to low power
- Battery usage is optimized to avoid unnecessary drain
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