Severity

Severity levels play a vital role in Motive’s safety platform, helping fleet managers prioritize event response and coaching. Knowing how these levels are determined ensures quick, effective action on risky driving behaviors and incidents.

Overview

Motive classifies safety events into four severity levels—Critical, High, Medium, and Low—based on the risk they pose and the urgency required for review.  

  • [Prioritize Response] – Focus attention where risk is highest.  
  • [Improve Safety Outcomes] – Tailor coaching to severity for better results.  
  • [Transparency & Control] – Understand and adjust event severity as needed.  
  • [Streamlined Reviews] – Quickly triage events for efficient fleet management.

Understanding the four severity levels

Motive assigns severity levels to safety events to help you assess risk and prioritize review:

Critical Severity 

  • Represents the most urgent and dangerous events, such as verified collisions.  
  • Demands immediate review and response to ensure safety.

High Severity

  • Indicates events with significant risk, like near-miss collisions or egregious speeding.  
  • Requires prompt intervention to prevent future incidents.

Medium Severity

  • Covers moderate-risk events that should be reviewed in a timely manner.
  • Useful for identifying patterns and coaching opportunities.

Low Severity

  • Denotes lower-risk events, still valuable for proactive coaching and long-term trend analysis.  
  • Supports continuous improvement even for less urgent behaviors.

How severity is assigned to specific unsafe behaviors

Motive uses a combination of fixed rules, AI analysis, and event-specific thresholds to assign severity levels.

Events with Fixed (Predefined) Severity Levels

Some events always receive the same severity due to their seriousness:

  • Collision: Always Critical severity.
  • Near Collision: Always High severity.
  • Driver Capture (Proactive Recording): Always High severity.
  • Forward Collision Warning (FCW): Always High severity.
  • Unsafe Parking: Always High severity.

Events with Conditional Severity (Based on Speed and Other Factors)

Some event severities are determined by specific conditions, mainly vehicle speed:

Safety eventSeverity typeSeverity definition
CollisionCriticalCollisions are always critical severity events.
Near CollisionHighNear collisions are always high severity events.
Driver captureHighDriver captures are always high severity events because the driver is proactively sharing footage.
Forward Collision WarningHighForward Collision Warnings are always high severity events.
Unsafe ParkingHighUnsafe parking events are always high severity.
Speeding Over PostedLowVehicle speed is less than 6 mph over the posted limit.
MediumVehicle speed is between 6-10 mph over the posted limit.
HighVehicle speed is between 11-14 mph over the posted speed limit.
CriticalVehicle speed is greater than or equal to 15mph over the posted speed limit.
Close FollowingLowDriver does not maintain a safe following distance while driving less than 10 mph.
MediumDriver does not maintain a safe following distance while driving between 10-45 mph.
HighDriver does not maintain a safe following distance while driving over 45 mph.
Stop Sign ViolationLowDriver runs a stop sign going less than 10 mph.
MediumDriver runs a stop sign going between 10-20 mph.
HighDriver runs a stop sign going over 20 mph.
Cell Phone UsageLowDriver uses a cell phone while driving less than 5 mph.
MediumDriver uses a cell phone while driving between 5-20 mph.
HighDriver uses a cell phone while driving over 20 mph.
DistractionLowDiver appears distracted while driving less than 30 mph.
MediumDriver appears distracted while driving between 30-60 mph.
HighDriver appears distracted while driving over 60 mph.
Seatbelt ViolationLowDriver does not wear a seatbelt while driving between 25-35 mph.
MediumDriver does not wear a seatbelt while driving between 35-45 mph.
HighDriver does not wear a seatbelt while driving over 45 mph.
Unsafe Lane ChangeLowDriver does not maintain a safe following distance while changing lanes & driving between 0-30 mph.
MediumDriver does not maintain a safe following distance while changing lanes & driving between 30-45 mph.
HighDriver does not maintain a safe following distance while changing lanes & driving over 45 mph.
Obstructed CameraLowVehicle travels with an obstructed camera between 0-15 mph which may have prevented the detection of additional unsafe behaviors.
MediumVehicle travels with an obstructed camera between 15-45 mph which may have prevented the detection of additional unsafe behaviors.
HighVehicle travels with an obstructed camera over 45 mph which may have prevented the detection of additional unsafe behaviors.
DrowsinessLowDriver appears drowsy or fatigued while driving between 10-25 mph.
MediumDriver appears drowsy or fatigued while driving between 25-45 mph.
HighDriver appears drowsy or fatigued while driving above 45 mph.
Hard AccelerationLowOur AI algorithm determines the event's severity using unsafe driver behavior and telematics data.
MediumOur AI algorithm determines the event's severity using unsafe driver behavior and telematics data.
HighOur AI algorithm determines the event's severity using unsafe driver behavior and telematics data.
Hard CorneringLowOur AI algorithm determined this event's severity using unsafe driver behavior and telematics data.
MediumOur AI algorithm determined this event's severity using unsafe driver behavior and telematics data.
HighOur AI algorithm determined this event's severity using unsafe driver behavior and telematics data.
Hard BrakesLowVehicle deceleration intensity was between 0.34g and 0.36g
MediumVehicle deceleration intensity was between 0.36g and 0.40g
HighVehicle deceleration intensity was above 0.40g

Important considerations and special cases for event severity

Several special rules and exceptions apply to how event severity is managed:

  • Events Tagged by the Safety Review Team: Events like “Lane Cutoff,” “Ran Red Light,” and “Smoking” are tagged by human reviewers and inherit the severity of the main device-generated event.
  • Multiple Unsafe Behaviors in One Event: If several risky behaviors occur simultaneously, the highest individual severity is assigned to the overall event.
  • Manual Severity Adjustments: Fleet managers can change an event’s severity in Fleet Dashboard if the system’s assessment doesn’t fit their judgment.
  • Manual Change Notification: If severity is manually changed, a tooltip will indicate:  
     “The severity of this event was manually changed by a fleet manager from your company.”
  • Pending” Severity Status: If severity is still being determined, the event is marked as “Pending.”  
     A tooltip will state: “A severity level will be assigned once Motive analyzes this event.”

FAQs

How does Motive decide the severity of a safety event?

Motive assigns severity using a mix of fixed rules, AI analysis, and event-specific context (like vehicle speed).

Can I change the severity level of an event if I disagree with Motive’s assessment?

Yes. Fleet managers can manually adjust the severity in the Fleet Dashboard. All changes are tracked and visible to users.

What does it mean if an event’s severity shows as pending?

Pending in severity status means the system is still analyzing the event data. A severity will be assigned once the analysis is complete.

If an event has more than one unsafe behavior, how is severity set?

The event is assigned the highest severity detected from any of the unsafe behaviors.

What are inherited severities for human-tagged events?

Events like lane cutoff or smoking, tagged by Motive’s safety review team, inherit the severity of the primary safety event and don’t have their own independent severity.

Will I be notified if someone changes an event’s severity?

Yes. When a fleet manager manually changes an event's severity, a tooltip will show the change for full transparency.


 

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