How to enable MobiWork | Field Services Management Software integration

Audience Fleet Managers, Fleet Admins

Introduction

MobiWork, a leading field services management software solution, leverages Motive’s robust real-time API to seamlessly connect fleet operations with comprehensive field service workflows. MobiWork empowers field services businesses from installation and repair to maintenance with a mobile-first, cloud-based platform that optimizes scheduling, work orders, and customer engagement. 

This integration brings Motive’s powerful telematics and fleet data directly into MobiWork, enabling end-to-end visibility and control for your operations.

Integration Benefits

  • Fleet & Asset Management: Sync vehicles, assets, and ELD devices from Motive to MobiWork for unified tracking, ensuring accurate assignment and utilization across field jobs.
  • Driver & Group Oversight: Access user, driver performance, and company/group data to streamline dispatching, monitor compliance, and manage teams efficiently.
  • Vehicle Health & Maintenance: Real-time and historical vehicle locations, combined with fault code detection, help proactively address issues, reduce downtime, and schedule repairs without disrupting service delivery.
  • Enhanced Operational Efficiency: Integrate fault code alerts and location data to automate workflows, improve response times, and boost overall productivity in the field.

Requirements

MobiWork:

Subscription is required.

Motive:

N/A

Integration steps on Motive: 

Note: Click the Install button on the Motive standalone marketplace. The integration process is triggered on MobiWork's ends
  1. Log in to the Motive Fleet Dashboard and click Marketplace.
  2. Search MobiWork in the search bar.
  3. Locate MobiWork and click Learn More.
  4. Click on Install. 
  5. Our API support team will reach out with the next steps.

Support for Integration

MobiWork Support Phone:

+1 (888) 662-4967

MobiWork Support mail:

support@mobiwork.com

Motive Support Phone:

+1 (855) 434-3564

Motive Support Email:

apisupport@gomotive.com

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