AI Dashcam Settings

This article explains how drivers can access and manage their Motive AI Dashcam settings using the Motive Driver App. Understanding these features helps drivers protect their privacy, monitor device status, and quickly resolve common issues.

Overview 

The Motive Driver App gives drivers convenient access to their AI Dashcam’s settings and information. These tools allow you to monitor device health, manage privacy, adjust alerts, and request video footage without needing to contact your fleet manager.

• Device visibility: You can check the dashcam’s health, connection status, and key details in one place. Having this information easily accessible helps you confirm that your device is operating properly at all times.
• Privacy assurance: Privacy settings let you control certain camera views or audio, depending on your fleet’s policies. This helps protect your privacy during breaks or non-driving periods.
• Alert management: You can choose which in-cab alerts and notifications you receive. Customizing these preferences helps you stay informed without unnecessary distractions.
• Efficient issue resolution: Common device issues can be addressed directly from the app. This reduces downtime and keeps your dashcam working as intended.

Viewing device info and status

1. Open the Motive Driver App and log in.
2. Tap Menu > Devices > AI Dashcam.
3. View the serial number, firmware version, and connection status in real time.
4. Check health indicators for any warnings or alerts.

If a warning appears or the connection status shows an issue, make sure the lens is clean and unobstructed. You can reconnect the device from this screen or report the issue directly through the app.

Managing privacy settings

1. In the Driver App go to Menu > Devices > AI Dashcam > Privacy Settings.
2. Toggle available privacy modes, such as disabling the inward-facing camera during breaks.
3. Review indicator lights to confirm when cameras are recording.
4. Use mute options for in-cab audio if supported by your device and allowed by your fleet.

If privacy settings are not working as expected, review this menu and check for any fleet restrictions that may override your preferences.

Managing alert and notification preferences

1. In the Driver App go to Menu > Devices > AI Dashcam > Alerts & Notifications.
2. Select which in-cab alerts to receive, such as distracted driving or following distance warnings.
3. Choose your preferred delivery method: in-cab audio, LED indicators, or push notifications in the app.

If alerts are not appearing, confirm your preferences in this menu and ensure your dashcam is connected.

Viewing and managing video footage

1. In the Driver App go to Menu > Devices > AI Dashcam > Video Access.
2. Browse available clips or submit a request for a specific date and time.
3. If enabled by your fleet, adjust storage settings to balance video quality and retention time. Higher quality uses more space, while lower quality allows longer storage.
4. Review how much footage can be stored with your selected settings and adjust if videos are missing sooner than expected.
5. Check any restrictions from your fleet admin regarding viewing or sharing footage.

If you cannot find a clip, it may be due to retention limits, storage settings, or fleet permissions.

Enabling Dashcam Configurable Storage 

1. In the Motive Fleet Dashboard > click Admin. 
2. Click Products > Safety. 
3. Click Edit in the Cameras section. 
4. Select the required option from the AI Dashcam Plus video quality and available footage, AI Dashcam video quality and storage, and AI Omnicam video quality and storage sections > click Save.

FAQs

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