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Jamming Detection Alerts

Updated

Introduction

Jamming Detection Alerts help fleet managers respond faster when a vehicle may have been targeted with cellular or GPS jamming. When the Engine Immobilizer detects a jamming event and reconnects, Motive sends an alert so fleet teams can review the vehicle and take action quickly. 

What’s New?

  • New alert type: Fleet admins can now create a Jamming Detected on Vehicle alert.
  • Multi-channel delivery: Alerts can be sent by email, SMS, WhatsApp, in-app notification, and push notification.
  • Standard alert setup flow: Fleet admins can configure the alert name, vehicles, recipients, and delivery channels using the existing alert setup experience.
  • Actionable alert details: The alert includes the vehicle, event date and time, and location when available.
  • Direct follow-up path: A View Details link takes fleet managers to the vehicle profile in Fleet View, where they can review the vehicle’s location and details. 
  • Fleet-wide detection enablement: Jamming detection is enabled across eligible vehicles that have an Engine Immobilizer device.

Note:

  • The alert is sent after the Engine Immobilizer regains connectivity and reports the event.
  • Fleet admins must create and enable the alert in alert settings to receive notifications.
  • This release is available only for vehicles with Engine Immobilizer hardware.

How does this help our customers?

  • Faster response: Security and operations teams get notified soon after connectivity is restored, helping them react more quickly to jamming events.
  • Better visibility during theft-related risk: Fleets get a clear signal that a possible jamming event occurred on the vehicle.
  • Easier investigation flow: The alert links directly to the vehicle profile in Fleet View so teams can review details and follow internal security protocols.

Rollout Plan or Feature Go-Live date?

This feature is targeted for general availability on 06/23/2026.

Customer requirements include:

  • Engine Immobilizer hardware
  • Access to the Motive Web Dashboard to create and configure the Jamming Detected on Vehicle alert
     

FAQs

Does this release automatically immobilize the vehicle when jamming is detected?

No. This feature only sends alerts for jamming events. Fleet managers can still manually trigger remote immobilization from the vehicle profile if needed.

When is the alert sent?

The alert is sent after the Engine Immobilizer regains connectivity and reports the jamming event.

Which notification channels are supported?

The alert supports email, SMS, WhatsApp, in-app notification, and push notification.

Do customers need to enable jamming detection on their devices?

No. Jamming detection is enabled fleet-wide on eligible devices in the initial rollout. Customers only need to create and enable the alert in alert settings.

Which market is this available in?

All markets with access to Motive’s Engine Immobilizer.

What can fleet managers do after receiving the alert?

They can open the vehicle profile in Fleet View, review the event and vehicle details, and then follow internal security protocols.

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