| Audience | Fleet Admin |
| Applies To | Billing |
Billing Invoice Overview
1. Account Information
- This is the customer account information which contains a unique invoice number and company number which is unique for every company.
- The invoice date and due date are based on the customer payment term.
- The payment method and payment term are also specific to the customer.
Note: refer to your Payment Method on the Invoice to confirm your payment type i.e. Credit Card, Check, ACH/Wire.
2. Customer Contact
This is the customer/owner's contact information. The company will use this information to contact you in case of payment issues.
3. Charge Summary
- Product: Specifies the product the customer is paying for
- Subscription: These are subscription charges to the software product
- Purchase fee: Refers to hardware charges
- Invoice period: Specific time period for which the customer paid
- Quantity: Quantity of product/hardware
- Price per unit: Basic price for a unit
- Amount due: Quantity*price per unit= amount due
- Shipping: It is calculated depending on the location
4. Balance Due:
- Gross amount: The total amount due
- Discount: If any discounts are applicable
- Tax: Dependent on the state
- Balance Due: The amount the customer has to pay
5. Transaction Summary
- Identifies the date the payment was processed, payment number, type of payment, the amount that was successfully processed.
- If the payment was completed successfully the invoice balance would be 0.
6. Payment Information
For customers set to Term Payments with more than 30 Vehicle Gateways through Check or ACH/Wire payment:
- Payment via Check - please send to:
Motive Technologies, Inc.
DEPT CH 17110, PALATINE, IL 60055-7110
CONTACT NUMBER: 855-434-3564, EMAIL: billing@gomotive.com
Note: Please cut along the remittance payment information on your Invoice and fill out the payment amount and check number and include them with your check payment.
- ACH/Wire Payment
Motive Technologies, Inc
Account Number: 3302030700
Routing Number (ACH and Wire): 121140399
SWIFT CODE: SVBKUS6S
Note: To pay your invoice via a Credit Card, please call us at +1 855-434-3564.
Related Content
- How to modify or cancel the Motive subscription
- How to update payment method
- How to request an invoice for Motive subscription