Report a Fraudulent Transaction
Send an email with the invoice number, the screenshot of the App, charge details, or a message of deduction to accountsecuritygroup@gomotive.com. T...
Disputes
If you notice an unauthorized or incorrect Motive Card charge, you can quickly file a dispute to protect your account and ensure accuracy.Overview ...
Billing & Invoices
Managing billing and invoices in Motive's Fleet Admin Dashboard helps you keep your fleet’s financial activity organized and accurate. This article...
Dispute a Charge
Send an email with the reason for the dispute, invoice number, the screenshot of the app, transaction/charge details, or a message of deduction to ...
Returning Hardware
Return a Hardware
Contact Motive Support with the reason about the hardware return. You can call Support at +1 855-434-3564. Alternatively, you can also send an ema...