How do I submit a Vehicle Gateway/ELD malfunction extension request to the FMCSA?


    Audience Fleet Admins, Fleet Managers
    Applies To Vehicle Gateway



    If you believe it is going to take you more than 8 days to correct the device malfunction, you need to submit a request for extension to within 5 days of being notified or discovering the malfunction.

    The extension request must include the following information:

    • The legal name, principal place of business address and USDOT number of the motor carrier
    • The name, address, and telephone number of the motor carrier representative who files the request.
    • The make, model, and serial number of each ELD/Vehicle Gateway.
    • The date and location of each Vehicle Gateway/ELD malfunction as reported by the driver to the carrier; and.
    • A concise statement describing actions taken by the motor carrier to make a good faith effort to repair, replace, or service the ELD units, including why the carrier needs additional time beyond the 8 days provided by 49 CFR part 395.34.


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