| Audience | Fleet Managers, Fleet Admins |
| Applies to | Motive Cards |
Answer
- You are liable for any transactions that occur on the account, so you are to monitor the account for any suspicious activity.
- If any transactions the Fleet Administrator or Driver did not authorize you are to immediately freeze/deactivate the card so no further transactions occur and contact motive and report the transaction(s) in a timely manner.
| Note: Please call Motive Support at 855-434-3564 and enter 3 to directly reach out to the Motive Card support team representative to immediately freeze/deactivate your card. |