How to Dispute a Charge

    Audience Fleet Admins
    Applies To Motive Cards



    • Send an email with the reason for the dispute, invoice number, the screenshot of the app, transaction / charge details, or a message of deduction to
    • Alternatively, contact Motive Support
    • The fraud & dispute team will get back to you & may request for additional documentation.
    • Once all required information & documents are provided, the issue should be resolved in 24 to 48 business hours.


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