Audience | Fleet Admins |
Applies To | Motive Cards |
Answer
- Send an email with the reason for the dispute, invoice number, the screenshot of the app, transaction / charge details, or a message of deduction to disputes@gomotive.com.
- Alternatively, contact Motive Support
- The fraud & dispute team will get back to you & may request for additional documentation.
- Once all required information & documents are provided, the issue should be resolved in 24 to 48 business hours.
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