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Video Request via APIs

Updated

Introduction

Fleets can now request dashcam footage using Motive’s public API. This makes it easier to integrate video retrieval into existing operational workflows, allowing teams to reduce manual effort and obtain footage more quickly when needed.

What’s new?

Motive now supports public API access for video requests. With these APIs, fleets can:

  • request video for a vehicle or asset from a past point in time
  • check the status of a request while footage is being prepared
  • download footage once it is ready
  • view their remaining API video request quota

Video requests are processed asynchronously, meaning the footage is prepared in the background and becomes available once processing is complete.

How does this help customers?

  • Automates video retrieval by connecting Motive to internal tools and workflows
  • Reduces manual effort by eliminating the need to request and download footage one case at a time from the dashboard
  • Speeds up investigations and operational follow-up for safety, compliance, and customer support teams
  • Makes it easier to support higher-volume workflows that depend on repeated video retrieval

How it works

  1. Obtain or confirm access to Motive’s public APIs.
  2. Submit a video request for a vehicle or asset for a past time window.
  3. Track the request status while the footage is being prepared.
  4. Download the footage once it becomes available.
  5. Monitor remaining quota using the quota endpoint.

Quotas and usage

Video requests made through the API are subject to usage limits. These limits help ensure reliable performance and responsible use across fleets.

A company’s available quota can be checked directly through the API before making requests.

If your organisation expects a higher volume of usage than the default allocation supports, please work with your account representative to request an increase. In that review, Motive considers the customer’s expected usage, use case, and overall account context before approving updated limits or recommending a revised cap.

How to request a quota increase

If your fleet needs more API video request capacity, contact your Motive account representative with:

  • your company details
  • your expected usage
  • the workflow or use case you are aiming to support
  • the level of increase you expect to need

Motive will review the request and confirm whether the requested limits can be supported as submitted or whether a revised limit is more appropriate.

Supported Camera Types

  • Motive AI Dashcam
  • Motive AI Dashcam Plus
  • Motive AI Omnicam

Availability

  • Launch date: 30 June 2026
  • Regions: United States, Canada, Mexico, and the UK/EU
  • Requirement: Access to Motive’s public API documentation
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