IntroductionMotive is introducing a guided self-service Bluetooth connectivity troubleshooting flow to the Driver App. When a driver cannot connect...
Product Announcements
Bluetooth Connectivity Troubleshooting in the Driver App
In-product Release Announcements in Notification Centre
IntroductionIn-product Release Announcements provide you with a dedicated place inside Motive to see what’s new. Instead of relying solely on email...
Vehicle Availability
IntroductionVehicle Availability helps fleet managers to understand which vehicles are ready for use and which vehicles are currently out of servic...
Attach PDF Files in Driver App Dispatch Documents
IntroductionDrivers can now upload PDF, PNG, and JPG files when creating Dispatch documents in the Driver App. This makes it simpler for drivers to...
Driver Rewards: Minimum Miles Requirement
IntroductionMotive is introducing a configurable minimum miles eligibility rule for Driver Rewards challenges so that only drivers with meaningful ...
Driver Qualification Template Sets
IntroductionDriver Qualification Template sets allow fleets to define which qualification documents are required for different drivers so Motive ca...
Action Required: Upcoming changes to Driver Account Management and Security
IntroductionBy June 2026, Motive is going to move to a self-service authentication model for all users (including drivers). This update removes the...
Camera Recording Issue Alerts
IntroductionCamera recording issue alerts proactively notify fleets when a Dashcam unexpectedly stops recording and enters a 0% recording state, re...
Improvement to Confidential Safety Events
IntroductionMotive has enhanced its Confidential Safety Events with expanded confidentiality controls, new automation capabilities, granular downlo...
AI Coach: Expanded Coverage
IntroductionAI Coach Expanded Coverage makes the weekly AI-powered performance recaps available to fleets that do not use Safety Score while adding...
Vehicle Safety Prompts
IntroductionVehicle Safety Prompts with Alerts enhance the existing DVIR workflow by clearly identifying whether a vehicle or asset is safe to oper...
AI Answers 2.0
IntroductionAI answers within Motive Analytics have been enhanced to provide a more powerful, conversational experience. Users can now ask why and ...
Scheduled Services
IntroductionScheduled Services enhance Motive’s maintenance management by allowing fleets to trigger service reminders based on multiple conditions...
Create and Edit Driver Profiles
IntroductionThe new create/edit driver interface introduces a redesigned experience that makes creating and managing driver profiles more streamlin...
Virtual Engine Hours for Ford OEM-integrated Vehicles
IntroductionThe Virtual Engine Hours feature for Ford OEM-integrated vehicles ensures engine hours remain available and reliable even when Ford’s O...
AI Dashcam Plus VCBL-D-HW3W 3‑wire Hardwired Power Cable
IntroductionThe AI Dashcam Plus VCBL‑D‑HW3W 3‑wire Hardwired Power Cable is a new power‑only cable for AI Dashcam Plus, providing a direct‑to‑batte...
Integrated Training: Module Draft and Edit States
IntroductionIntegrated Training in Performance hub now supports dedicated Draft and Publish workflows for training modules, along with clear edit c...
Performance Hub
IntroductionPerformance Hub brings Coaching, Training, and Driver Rewards into a single experience in the Fleet Dashboard, giving organisations one...
AI Dashcam Suction Cup Mount
IntroductionThe AI Dashcam Plus Suction Cup Mount is a new accessory that enables fast, non-permanent windscreen installation of the AI Dashcam Plu...
British Imperial Units
IntroductionMotive now supports the British Imperial unit system across the Motive fleet dashboard, fleet app and driver app for more accurate day ...
Search by VIN in Universal Search
IntroductionSearch by VIN in Universal Search enables fleet and safety managers to quickly locate vehicles using their Vehicle Identification Numbe...
Driver Qualification MVR Activity Alerts
IntroductionDriver Qualification MVR activity alerts help fleets proactively monitor driver risk by notifying teams when newly imported Motor Vehic...
AI Dashcam Plus 6-pin Cable J1708
IntroductionThe AI Dashcam Plus 6-pin Cable J1708 is a new accessory that lets the AI Dashcam Plus (AIDC+) connect directly to 6-pin J1708 diagnost...
Workforce Management Free Tier Update
IntroductionLimited Workforce Management (WFM) premium features are now available in the WFM Free Tier, starting with Driver Licence Management and...
AI Dashcam Plus Mount Adapter
IntroductionThe AI Dashcam Plus Mount Adapter is a new accessory that lets fleets attach AI Dashcam Plus to compatible third‑party mounts, enabling...
Winter Operations
Introduction Motive’s new Winter Operations solution is designed for public sector fleets and municipalities to manage snow and ice removal effecti...
Custom Geofence Categories
IntroductionCustom Geofence Categories allow teams to create and manage their own geofence classifications, providing greater flexibility in organi...
AI Coach: Recaps via Webhook
IntroductionMotive AI Coach recaps via webhook enables fleets to deliver weekly coaching videos through their own systems, such as in‑cab tablets, ...
AI Dashcam Plus Lens Covers
IntroductionAI Dashcam Plus lens covers are removable accessories designed to physically block one or both camera lenses on AI Dashcam Plus (AIDC+)...
Group Level Settings for Safety
IntroductionThe new Group Level Settings feature gives fleet admins greater control and flexibility by allowing them to configure Safety settings, ...