IntroductionMotive is introducing a simpler, more consistent way for users to sign in across the Motive Web Dashboard, Driver App, and Fleet App.Wi...
Product Announcements
Identifier-First Login Experience
Improvements to Directory Sync
IntroductionDirectory Sync 2.0 helps enterprise fleets automate the creation, updating, and deactivation of drivers and fleet users from their iden...
Missing Status and Recovery Mode for Asset Gateways
Missing Status and Recovery Mode for Asset GatewaysIntroductionMotive now allows fleets to flag an at-risk Asset Gateway as Missing and, for batter...
Localized Date, Time & Number Format
IntroductionFleets can now select a region to change date, time, currency and number format displayed across the fleet app, fleet dashboard and dri...
In-Cab Audio Alerts
IntroductionIn-Cab Alerts provide real-time audio notifications inside the vehicle cab in UK English when Motive detects specific safety events. Fl...
Custom Safety Event Tags
IntroductionCustom Safety Event Tags give fleets a way to apply their own business-specific labels to safety events such as at-fault vs. not-at-fau...
Scalable Translations
IntroductionMotive now supports US (English), MX (Spanish), FR (Canada), UK (English) across the Fleet Dashboard and Driver App.What’s New?Expanded...
Two-way calling on AI Dashcam Plus
IntroductionLive two-way calling is a hands-free capability built into the Motive AI Dashcam Plus that lets managers and drivers communicate instan...
Users with Dual Roles
IntroductionThis enhancement allows organisations to associate a Driver account and a Fleet User account with the same email address so the same pe...
Video Recall Enhancements
IntroductionVideo Recall is now embedded directly in the Vehicle History page timeline (Fleet View > Vehicles > History) on the Fleet Dashboard, so...
Video Request via APIs
IntroductionFleets can now request dashcam footage using Motive’s public API. This makes it easier to integrate video retrieval into existing opera...
GeoJSON Custom Map Layers
IntroductionGeoJSON Custom Map Layers allows fleets to upload and manage their own spatial data in Fleet View so they can see vehicles and assets i...
Hide Irrelevant Compliance Experience for UK/EU Fleets
IntroductionTo better support fleets in the UK, Motive is removing North American-specific compliance modules (HOS, ELD, Cycle Rules) that do not a...
Driver Entity Localization
IntroductionFor Fleets operating in Mexico, Canada, United Kingdom and EU, Motive has updated the driver creation and management process, replacing...
Currency Localisation
IntroductionFor Fleets operating in Mexico, Canada, United Kingdom and EU, Motive has expanded currency options available in Fuel and Maintenance t...
Safety cell phone localisation
IntroductionTo improve terminology consistency across supported English-language experiences, Motive has updated the safety event previously labell...
Attach PDF Files in Driver App Documents
IntroductionDrivers can now upload PDF, PNG, and JPG files when creating a document in the Driver App. This makes it simpler for drivers to submit ...
Dashcam Image Capture via API
IntroductionYou can now use Motive’s Public API to trigger on-demand dashcam image captures programmatically from supported dashcams. This enables ...
Bluetooth Connectivity Troubleshooting in the Driver App
IntroductionMotive is introducing a guided self-service Bluetooth connectivity troubleshooting flow to the Driver App. When a driver cannot connect...
In-product Release Announcements in Notification Centre
IntroductionIn-product Release Announcements provide you with a dedicated place inside Motive to see what’s new. Instead of relying solely on email...
Vehicle Availability
IntroductionVehicle Availability helps fleet managers to understand which vehicles are ready for use and which vehicles are currently out of servic...
Attach PDF Files in Driver App Dispatch Documents
IntroductionDrivers can now upload PDF, PNG, and JPG files when creating Dispatch documents in the Driver App. This makes it simpler for drivers to...
Driver Rewards: Minimum Miles Requirement
IntroductionMotive is introducing a configurable minimum miles eligibility rule for Driver Rewards challenges so that only drivers with meaningful ...
Driver Qualification Template Sets
IntroductionDriver Qualification Template sets allow fleets to define which qualification documents are required for different drivers so Motive ca...
Action Required: Upcoming changes to Driver Account Management and Security
IntroductionBy June 2026, Motive is going to move to a self-service authentication model for all users (including drivers). This update removes the...
Camera Recording Issue Alerts
IntroductionCamera recording issue alerts proactively notify fleets when a Dashcam unexpectedly stops recording and enters a 0% recording state, re...
Improvement to Confidential Safety Events
IntroductionMotive has enhanced its Confidential Safety Events with expanded confidentiality controls, new automation capabilities, granular downlo...
AI Coach: Expanded Coverage
IntroductionAI Coach Expanded Coverage makes the weekly AI-powered performance recaps available to fleets that do not use Safety Score while adding...
Vehicle Safety Prompts
IntroductionVehicle Safety Prompts with Alerts enhance the existing DVIR workflow by clearly identifying whether a vehicle or asset is safe to oper...
AI Answers 2.0
IntroductionAI answers within Motive Analytics have been enhanced to provide a more powerful, conversational experience. Users can now ask why and ...