| Audience | Fleet Managers |
| Applies To | Fleet Dashboard > Fleet View |
Introduction
Video recall lets Fleet Managers retrieve non-event-triggered video footage stored on the Dashcam from a specific point in time.
| Note: The Motive AI Dashcam’s local storage is configurable. With default settings, the local storage is overwritten every 100 hours of engine run-time on DC-54 (Dual-Facing) and 90 hours on DC-53 (Road-Facing). For more information, see What is Dashcam Configurable Storage. |
Steps: Watching Dashcam Recorded Videos
- Viewing Dashcam Recorded Videos directly from the Vehicles tab.
- Viewing Dashcam Recorded Videos from vehicle’s Location History page
Viewing Dashcam videos directly from the Vehicles tab
1. Log in to Fleet Dashboard, and the Fleet View page displays.
2. Navigate to the Vehicles tab.
3. Select any vehicle with a Motive AI Dashcam for which you would like to recall video footage.
4. Click on Request Video. This opens a new dialogue box.
5. Select the date/time and click on Request Video.
| Note: Currently, regular video requests are limited to a maximum of 3 minutes in length. 5 or 10 minute timelapses can also be requested. Also, the green timeline represents available footage on the Dashcam. Video outside the green timeline cannot be requested as the Dashcam is off in those instances. |
A prompt appears confirming that your video request has been sent to your registered email address.
6. Click on the link to the requested video in the email.
Viewing Dashcam videos from the vehicle’s Location History page
1. Log into Fleet Dashboard and Fleet View page displays.
2. Click on Vehicles tab.
3. Select any vehicle with a Motive AI Dashcam for which you would like to recall video footage.
4. Click View Location History so you can see your requested videos on the vehicle's route.
5. Select the desired date to request video from for this vehicle.
6. If multiple trips occurred on this date, click on a trip segment in the timeline on the left to highlight a specific time & location to request video for. The map will automatically zoom in to focus on this segment.
7. In the bottom right corner below the trip map & timeline, click on the action item and click on the Video Icon.
8. The Request Video prompt appears with the date, vehicle & trip segment pre-filtered for review before requesting the video. Select Request Video in the bottom right to complete the request.
9. You can also review the list of all previously requested videos by clicking on the Requests tab in the Safety section of the Motive dashboard.
10. Additionally, there is a Requested Videos report in the Reports section available for export.
9. In the report, you can look at the requested videos by applying filters for Dates, Vehicle, Driver, Asset or Request Status.
Related Content
- How to get a test image from the AI Dashcam
- What is Dashcam Configurable Storage?
- How to enable Dashcam Configurable Storage
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