How to use Fleet App Messaging

    Audience  Fleet Admins, Fleet Managers 
    Applies To  Fleet Dashboard 

     

    Introduction

    Fleet Users can easily communicate with their fleet and drivers even when on the go via Fleet App Messaging.

     

    Steps: Using Fleet App Messaging

    The Fleet App Messaging feature is easy and convenient to use. To use the Fleet App Messaging feature:

    1. Open Motive Fleet App.
    2. Tap the Messages icon beside the Fleet option at the bottom.

    step_1.png

    3. Open the message you want to reply to, type the message, and send it.

    Note: It takes a second for the message push notification to be generated on Driver App. There is always some latency involved, it refreshes when the user changes screens.


    4. To start a new chat, tap on the + icon and select the users you want to add to the chat.

    Step_4.png

    5. To change the message list view between Chats or Broadcasts, click the three-dot menu on the right and choose the desired option.

    Step_5.png

     

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