Unable to refresh image from Omnicam

    Audience Fleet Admin
    Applies To Omnicam

     

    Symptom(s):

    • Not able to refresh the image from Omnicam

    Cause:

    • Omnicam is not powered On
    • Engine powered OFF

    Solution:

    • Image from Omnicam can only be refreshed when the engine is powered ON.
    • Make sure the Omnicam is connected to an ignition-switched source correctly.
    • Make sure Omnicam has a solid white light.
    • If there is no light, check for Omnicam's connection to the power source.
    • Press the tiny pinhole on the Omnicam for 15 seconds and see if it powers ON. 

    Please reach out to Support if these steps do not solve your issue. 

     

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