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Reassign Safety Event

Updated

If a safety event is incorrectly assigned to a driver, it can lead to inaccurate safety scores. This usually happens when a driving trip is mistakenly linked to the wrong driver during a safety event. To fix this, reassign the trip to the correct driver.

Why Reassign a Safety Event?

A safety event may be wrongly linked to a driver if:

  • A driving trip was assigned to the wrong driver.
  • The wrong safety event was attached to a trip.

By reassigning the trip, the safety event will be correctly associated with the right driver and reflect accurate safety scores.

Reassign a Safety Event:

  1. Log into the Motive Fleet Dashboard.
  2. From the Fleet View section on the dashboard, click on the Trips tab. fleet.png
  3. To narrow down the trips, use the filter option and select the driver’s name.
  4. Scroll through the filtered trips and click on the trip that corresponds to the time of the safety event and needs reassignment.
  5. On the trip details page, select the Reassign button located in the top right corner. Screenshot 2025-02-27 111409.jpg
  6. Select the correct driver from the drop-down list. Choose the appropriate Trip Type and add any necessary Notes for clarification (optional).
  7. After confirming the details, click the Assign button to finalize the reassignment. trip.png

What happens after reassigning?

After reassigning the trip, the safety event will be linked to the correct driver as soon as the trip is accepted, and the safety score will be updated accordingly the following Monday.

FAQs

How can I view Safety Events Report?

The Safety Events Report enables Fleet managers to view each event generated by a driver for a specific period.

  1. Log in to the Fleet Dashboard > Reports.
  2. Click Safety in the Browse section.
  3. Scroll down and click the Safety Events report.
  4. Choose between the Drivers and the Groups tab to view safety events.
  5. Apply the filters according to the requirements of the report.
  6. Once the report displays, click the three dots. 
  7. Select either Export as PDF or Export as CSV to download the report in your desired format. 
  8. The reports are downloaded directly to the device, and a copy is sent via email.
Note: Events in the Uncoachable status are not included in this report
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