How to Reassign Safety Event

Updated October 03, 2025 16:03

Audience	Fleet Managers, Fleet Admins
Applies To	Fleet Dashboard

If a safety event is incorrectly assigned to a driver, it can lead to inaccurate safety scores. This usually happens when a driving trip is mistakenly linked to the wrong driver during a safety event. To fix this, reassign the trip to the correct driver.

Why Reassign a Safety Event?

A safety event may be wrongly linked to a driver if:

A driving trip was assigned to the wrong driver.
The wrong safety event was attached to a trip.

By reassigning the trip, the safety event will be correctly associated with the right driver and reflect accurate safety scores.

Steps to Reassign a Safety Event:

Step 1: Log into the Motive Fleet Dashboard

Open your browser and log into the Motive Fleet Dashboard.

Step 2: Access the Trips Tab

From the Fleet View section on the dashboard, click on the Trips tab.

Step 3: Filter Trips by Driver

To narrow down the trips, use the filter option and select the driver’s name.

Step 4: Select the Trip to Reassign

Scroll through the filtered trips and click on the trip that corresponds to the time of the safety event and needs reassignment.

Step 5: Click the “Reassign” Button

On the trip details page, select the Reassign button located in the top right corner.

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Step 6: Choose the Correct Driver

Select the correct driver from the drop-down list.
Choose the appropriate Trip Type.
Add any necessary Notes for clarification (optional).

Step 7: Assign the Trip

After confirming the details, click the Assign button to finalize the reassignment.

What Happens After Reassigning?

After reassigning the trip, the safety event will be linked to the correct driver as soon as the trip is accepted, and the safety score will be updated accordingly the following Monday.

Need Further Assistance?

If you experience any issues or have additional questions, don't hesitate to reach out to our support team for further help.