| Audience | Fleet Admins, Fleet Managers, Drivers |
| Applies To | Driver ID Reader |
Question:
Can we use the same ID cards used by our employees in our office with Motive RFID readers?
Answer:
Motive Driver ID Reader only supports high-frequency and NFC cards.
Question:
What is the Driver IR Reader warranty?
Answer:
It is the same for all Motive Hardware products.
Question:
When an unknown or unassigned RFID card is scanned, will the trip still go into our typical UDE flow if a known card isn't scanned?
Answer:
Yes, it still goes into the UDE.
Question:
When an unknown or unassigned RFID card is scanned, will the Driver ID reader continue to beep once a minute until a known card is scanned?
Answer:
Any card scanned will stop the reminder alerts.
Question:
Do we have an alert for a vehicle that is supposed to be immobilized but is moving?
Answer:
There is no app/dashboard alert for this.
Question:
Are the ID cards reusable?
Answer:
Yes
Question:
Does the Driver ID reader support ELD Trip scenarios or non-exempt drivers?
Answer:
No, the Driver ID reader currently supports only exempt drivers. It identifies and assigns trips to exempt drivers only.
Question:
What happens if an ELD driver is assigned to a card and badges-in?
Answer:
The Driver ID reader will not recognize the driver, and trips will remain unidentified.
Question:
What is the maximum length of the Driver ID card serial number supported?
Answer:
The minimum length is 1 character, and the maximum is 100 characters.
| Note: It is recommended that a screenshot of the Card Number UI be included along with this answer. |
Question:
Will the Driver ID reader support the Motive Fuel card for driver assignment?
Answer:
No, the Motive Fuel card is encrypted for financial transactions and will not be supported by the Driver ID reader.
Question:
How is the Driver ID Reader powered?
Answer:
Switched Ignition Power ( Preferred )
Question:
Will Driver IR Reader be always on?
Answer:
No, It will be switched on based on ignition power.
Share this with others