Request Roadside Assistance using Motive Driver App

Motive Roadside Assistance, powered by the National Automobile Club (NAC), offers 24/7/365 roadside support for all classes of vehicles in the US and Canada. Services include towing, jump starts, tire changes, fuel delivery, lockout assistance, and winching.

Requesting roadside assistance 

  1. Go to the Motive Driver App and tap the Menu icon.

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  2. Tap Help & Support.

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  3. Select Emergency Services

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  4. Tap the given number to call the roadside assistance team.

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  5. Provide the following information to the roadside assistance agent:
  • The type of assistance you need (e.g., towing, jump start, or tire change)
  • Your current location
  • Your vehicle details, including VIN, make, model, and year
  • A form of payment (specify if using a Motive Card)

Note: Motive users can expect to save an average of 15-20% on roadside assistance services compared to public rates when requested through Motive. This discount is applied at the time of the transaction by the merchant. 

An additional 5% of savings is offered to Motive Card users when using their Motive Card. This discount is applied as a statement credit on the users’ Motive Card invoice.

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