| Audience | Fleet Managers, Fleet Admins |
| Applies To | Fleet Dashboard |
Introduction
On-Demand (Engine-Off) Video Recall allows Fleet Admins and Fleet Managers to request and retrieve video footage from their vehicles even when the ignition is turned off. This is achieved through the Vehicle Gateway, which now supports Video Recall Requests in low-power mode. It ensures Fleet Managers can access critical footage even when the vehicle is turned off.
How the Engine-Off Video Recall Feature Helps You
This feature provides the following benefits to Fleet Admins and Fleet Managers:
- Enhanced incident investigation by allowing access to crucial video evidence, even when vehicles are parked with the ignition off.
- Retrieving videos is more convenient as you don't need to wait for the vehicle to be turned on, and the uploading speed remains consistent regardless of the ignition status.
- Increased operational efficiency by providing remote access to video footage, reducing the need for physical vehicle checks.
Engine-Off Video Recall Overview
The Engine-Off Video Recall feature works through the following process:
- The Vehicle Gateway enters a low-power mode 45 minutes after the vehicle is parked and the ignition is off.
- In low-power mode, the Vehicle Gateway activates to check for pending video recall requests at scheduled intervals.
- Initially, the system checks for a video recall request every two hours.
- If no video recall request is found, the check-in interval progressively increases to four, eight, and finally twelve hours, after which the system maintains a twelve-hour check-in frequency.
- Upon detecting a video recall request, the system immediately processes it and remains active for up to 20 minutes to handle any further video recall requests. Then the check-in interval resets to every two hours.
- When a recall request is detected, the Vehicle Gateway briefly turns on to retrieve and process the requested video. It uploads the requested video to the Fleet Dashboard and returns to low-power mode.
- The Vehicle Gateway only draws the power necessary to complete each task, minimizing battery drain.
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