Collisions and Near Collisions

This article explains how Motive detects and categorizes collision and near-collision events. Understanding these events is important for fleet safety and ensures quick responses and accurate safety scores.

Overview

Motive uses telematics and dashcam technology to detect and notify customers about collisions and near collisions.

• Automated detection: Instantly identifies collision and near-collision events, ensuring that potential risks are flagged in real-time.
• Multi-channel alerts: Receive notifications via email, SMS, and the Motive Fleet App, ensuring you are informed wherever you are.
• Actionable insights: View detailed event information in the dashboard, allowing you to take immediate action, such as reviewing footage, assessing risk, and implementing safety measures.

Collisions

A collision event occurs when a vehicle hits another vehicle, object, person, or animal - whether stationary or moving. 

Near collisions

A near collision is a close call with a clear potential for harm.

Detection of collisions and near collisions

Motive detects collisions and near collision events using:

• Telematics detection: Motive analyzes key telematic signals to pinpoint potential crashes, such as the rate of acceleration or deceleration, and the direction and speed of rotation. This analysis also includes vehicle telematics signals, including airbag deployment, yaw control, rollover protection, or crash notification.
  • Supported dashcam models: DC-33, DC-34, DC-53, and DC-54.
• Computer vision detection: Motive also uses computer vision to detect collisions involving other vehicles within the camera’s field of view.
  • Supported on: DC-53 and DC-54.
  • Out-of-scope: The current computer vision model does not detect:
    • Collisions involving pedestrians, motorcyclist, cyclists, animals, roadside objects
    • Collisions outside the camera’s field of view
    • Collisions captured by Omnicam or 360° cameras

• Motive Safety Review: Videos from above scenarios are then uploaded for review by the Motive Safety Team. The safety team carefully watches every video and filters out any false positives from the real incidents and surfaces the real collisions and near collisions on the dashboard. 

Note: No in-cab alerts are given for both collisions and near collisions

Notifications

Motive promptly notifies you when a collision or near collision event is detected:

• Email alerts: Sent to registered contacts, providing a direct update about the detected event, including essential details such as the type of event and the affected vehicle.
• Push notifications: Delivered directly to the Fleet App, ensuring fleet managers are notified in real time, even while on the go. This ensures you can take immediate action if needed.
• SMS notifications: Available for those who prefer text notifications, providing an additional channel for fleet managers to stay informed about critical events.
• Event details: All relevant event information can be easily accessed on the events details page in the Fleet Dashboard. This section provides a comprehensive view of the event, including incident specifics, the affected vehicle, and other essential data.
• Safety overview: Detected events also appear in the Action Center for easy follow-up and tracking. This makes it simple to review and manage collisions and near collisions from one centralized location, streamlining your incident response process.

Severity, safety scores, and coaching

Severity levels

• Collision: By default, collisions are classified as critical severity events. However, fleet managers can adjust this severity level if needed.
• Near collision: Near collisions are always classified as high severity, and this level cannot be changed.

Impact on Safety Scores

• If a collision or near collision event occurs without any unsafe behavior (such as harsh braking or close following), it will not affect the Safety Score.
• If the collision or near collision event is linked to unsafe behavior, the Safety Score impact will be based on that behavior, not the collision itself.

Driver coaching

Drivers cannot view collision event videos, so coaching must focus on event data instead of video footage. By default, collisions are given a coaching status of ‘Pending Review’. Fleet managers should use the available data (e.g., vehicle speed, location, and incident details) to coach drivers on improving their behaviors and preventing future incidents.

FAQs

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