Installing the Motive Smart Dashcam ensures reliable video capture, improves fleet safety, and supports compliance. This guide explains installation, LED indicators, and how to confirm setup in the Motive Fleet App.
Overview
Proper setup of the Smart Dashcam ensures accurate event recording and real-time monitoring for your fleet.
- Seamless safety monitoring: The dashcam automatically captures and records driving events, giving fleets a reliable record of risky behaviors. This helps improve accountability and supports proactive safety programs.
- Easy, tool-free installation: Adhesive mounting and plug-and-play connections make setup quick. This allows fleet managers to install the device without the need for special tools or professional support.
- Live setup verification: The Motive Fleet App provides instant confirmation that the dashcam is properly installed. This ensures that devices are aligned correctly and functioning before vehicles go back on the road.
- Clear status indicators: LED lights provide immediate feedback on the dashcam’s operating status. This makes it simple to confirm the device is powered and recording.
Installing the Smart Dashcam
Follow these steps to install and confirm the Smart Dashcam:
- Use the alcohol wipe provided to clean the mounting area.
- A clean surface ensures a strong adhesive bond.
- Remove the adhesive film.
- Press the dashcam firmly onto the cleaned windshield, just below the rearview mirror or at the top center for best visibility.
- Insert the USB cable into the dashcam.
- Connect the other end to the Vehicle Gateway.
- Use the included clips to route the cable neatly along the windshield edge.
- Confirm the cable does not obstruct the driver’s view.
- Check the LED indicator
- Solid blue: The dashcam is on and recording.
- No light: The dashcam is not receiving power. Check the USB connections at the dashcam and the Vehicle Gateway.
- Blinking white: The firmware is updating. Wait until the update is complete before use.
Verifying installation in the Fleet App
After mounting and connecting your dashcam, verify setup using the Motive Fleet App:
- Open the Motive Fleet App
- Go to Devices and select Vehicle Gateway
- Search the Vehicle Gateway serial number and select a Vehicle Gateway
- The details about the selected Vehicle Gateway appear on the screen. Scroll to the Dashcam section and tap the arrow. This shows the images captured by the Dashcam to ensure proper alignment.
- Make necessary adjustments to the Dashcam for clearer images if required. Tap refresh to display the updated images.
FAQs
What should I do if the dashcam doesn’t power on?
Check the USB cable connection at both the dashcam and the Vehicle Gateway.
Why is the blue light not showing?
This usually indicates no power or a loose connection. Make sure the cable is securely plugged in and that it is not damaged.
Why isn’t the dashcam appearing in the dashboard or app?
- Ensure the device is connected and powered.
- Restart the Vehicle Gateway and refresh the Motive Fleet App if it still does not appear.
What if the video is not uploading?
A solid blue light confirms the dashcam is recording. Upload delays may occur due to connectivity issues, so check the vehicle’s cellular connection and try again.
How do I verify installation is complete?
- In the Motive Fleet App, go to Devices.
- Confirm the dashcam appears in the list.
- Select the dashcam to view the latest image and check alignment.
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