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Attach PDF Files in Driver App Dispatch Documents

Updated

Introduction

Drivers can now upload PDF, PNG, and JPG files when creating Dispatch documents in the Driver App. This makes it simpler for drivers to submit existing digital documents related to Dispatch. 

What’s New?

  • Additional file upload option: When adding a file to a Dispatch document in the Driver App, users have three options: take a photo, select a photo from the camera roll, or select a file. Picking Select file opens the device's native file manager. 

Note: 

  • Supported file types: This release supports PDF, PNG, JPG uploads. File types such as .doc and .xls files are currently not a part of this release. Users can still take a photo or select an existing photo.
  • Driver App requirement: Motive Driver App v103 or higher is required to use this feature.

How does this help our customers?

  • Improved driver experience: Allows drivers to simply attach digital files they have received to documents in Motive.

Rollout Plan or Feature Go-Live date?

This was made available in the US on 05/12/2026, and in Canada, Mexico, and the UK on 05/19/2026.


 

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