How to Assign Unidentified Trips to Drivers and Add Notes


    Audience Fleet Managers
    Applies To  Fleet Dashboard > Fleet View > Trips 



    Unidentified trips occur when a driver does not connect to the Vehicle Gateway. Fleets are required to annotate all log edits, including assigning or annotating trips. If your Fleet is required to maintain logs, make sure that each unidentified trip has an annotation or assignment. In this article you will learn how to:
    • Add Notes to an Unidentified Trip
    • Assign an unidentified trip


    Steps- Adding Notes and Assigning Unidentified Trips 

    1. Log into the Motive Fleet Dashboard, and from the Fleet View section click on the Trips tab.

    2. Click on the Assignments filter, and select Unidentified.
    3. Click on the unidentified trip you want to resolve.

    Assign an unidentified trip

    1. Click on the Assign button from the trip’s detail page.


    Add Notes to an Unidentified Trip

    1. Click on the Driver Name field to select the Driver from the dropdown list. To annotate the selected trip, click on the Note text field.


    Note: You can either select a note from a list of dropdown options or enter it in custom text.

    2. Select a Trip Type and add a Note.

    3. Click on the Assign button.


    Note: For Exempt Drivers, the Trip Type field is not applicable. Simply annotate the trip Note and click Assign.



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