How to create Alerts for Defects in Inspection Report

    Audience Fleet Admins
    Applies To Fleet Dashboard > Alerts

     

    Introduction

    Motive allows Fleet Admins to create Alerts for Vehicle or Asset Defects in Inspection Reports to get notified every time a defect is found.

     

    Steps: Creating alerts for defects in inspection reports

    1. Log into Fleet Dashboard and click on the Admin icon in the bottom left corner.

    How_to_create_Alerts_for_Defects_in_Inspection_Report-01.png

    2. Click on Alerts from the PLATFORM dropdown on left.

    3. Click on +Create Alert.

    Alert Create.png

    4. In the Alerts Details section, type the Name for the alert and search for Defect in Inspection Report from Alert Type.

    How_to_create_Alerts_for_Defects_in_Inspection_Report-03.png

    5. After you select the Defect in Inspection Report alert type, select the Entities that you want to create the alert for.

    How_to_create_Alerts_for_Defects_in_Inspection_Report-04.png

     

    Note: All Entities will be selected by default. You can select the Groups, Vehicles and Assets as Entities for the alert.

     

    6. After you select the entities, click on Save.

    How_to_create_Alerts_for_Defects_in_Inspection_Report-05.png

    7. You can set the trigger range for the Alerts to All times, on Weekdays, Weekend, or set a Custom trigger range.

    How_to_create_Alerts_for_Defects_in_Inspection_Report-06.png

    8. Under the Delivery section click on select and choose Fleet Users, Drivers, or Groups as recipients for the Alerts.

    Note: All entities will be selected by default. You can custom-select the entities yourself.

    9. Click on Save Selection.

    How_to_create_Alerts_for_Defects_in_Inspection_Report-07.png

    10. Check the box for Important to flag the alert as important in emails and notifications.

    11. The Delivery frequency defaults as Immediate since these alerts are real-time.

    12. Select the Delivery method through which you want the Recipients to receive the real-time alerts. You can select Email & notifications, Notifications only, and Email only.

    13. You can also select External Recipients to receive these alerts.

    14. Click on Save.

    How_to_create_Alerts_for_Defects_in_Inspection_Report-08.png

     

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