This article offers instructions on pairing and unpairing Bluetooth devices on an iOS device. Pairing/Unpairing a Bluetooth device on an iOS device...
FAQs
How to pair a Vehicle gateway from Bluetooth on an iOS device
What is Personal Conveyance?
FMCSA GuidanceThe Federal Motor Carrier Safety Administration (FMCSA) provides regulatory guidance under §395.8 - Driver’s Record of Duty Status.Ex...
Edit ELD driving events suggested by AI
Motive’s driver identification uses advanced AI technology to match drivers to unidentified trips and automatically generates a log suggestion to t...
Functionality of Driver App For Exempt (Logs Not Required) Drivers
Driver App provides a customized view for the local and exempt Drivers as their needs are different from those driving with ELDs. With this Driver...
Which Vehicle Gateway works with the Smart Dashcam?
Audience Fleet Admins, Fleet Managers, Drivers Applies To Smart Dashcam Answer Smart Dashcam is compatible with a Vehicle Gateway - model...
Recommended Distance Between the Device and Vehicle Gateway Hotspot
The Vehicle Gateway (VG) generates a Wi-Fi network accessible by multiple devices within a specific range—typically up to 10 meters (32 feet) from ...
How to view Support articles in Spanish
The Motive Help Center provides information about all Motive products and services to help you resolve issues quickly. You can also view the Help C...
Change a driver from Not Required to ELD
No, once a driver’s account is set to "Not Required" under the Hours of Service (HOS) Compliance section on the Fleet Admin Dashboard, it cannot be...
Can I use Motive on multiple devices?
Audience Fleet Managers, Fleet Admins, Drivers Applies To Driver App, Fleet App, Fleet Dashboard Answer Yes, you can log into your Motiv...
How to Log in & log out from the Driver App?
This article will guide you on how to log in and log out of the Motive Driver App. Log in and log out from the Driver App1. Open the Motive Driver ...
Difference between the Motive Driver App and the Vehicle Gateway
The Motive Vehicle Gateway is a hardware device that connects to the vehicle’s Engine Control Module (ECM) via the diagnostic port. When used in co...
Data limit when connected to the Vehicle Gateway's hotspot
500 MB is available to be used when connected to the Vehicle Gateway’s hotspot.This can provide about 20 hours of light web browsing. The internet ...
Setup automatic Motive app update on Android
Keep your Motive Driver App up to date by turning on the Auto-Update feature on your device and avail the latest features.Open the Play Store App f...
How to Enable Dashcam again after it is Unpaired from the Fleet Dashboard
Sometimes the Fleet Administrators unpair the dashcam from their dashboards which prevents them from viewing the image from the dashcam and complet...