If your company is registered with Motive, connecting with your company allows your Fleet Manager to automatically view your logs, send you message...
FAQs
How to Connect with company/carrier on the Driver App?
How to Log in / log out from the Driver App?
This article will guide you on how to log in and log out of the Motive Driver App. Log in and log out from the Driver App1. On the main screen of t...
Update Motive Driver App
We are constantly working to improve the Motive Driver App and provide a great user experience. To enjoy all the features we offer, make sure you u...
Switch Languages in the Driver App for Android
Driver App is designed smartly to cater to the needs of drivers speaking various languages. The Android version of the Driver App allows users to s...
What is the difference between the Motive Driver App and the Vehicle Gateway?
Audience Fleet Admins, Fleet Managers, Drivers Applies To Driver App, Vehicle Gateway Answer The Motive Vehicle Gateway is a hardware dev...
Managing Automatically Recorded Drive Time - FAQs
Audience Drivers, Fleet Admins, Fleet Managers Applies To Fleet Dashboard Why are you removing the functionality to reclassify drive ti...
Driver License State and Number
All drivers on ELD Mode are required to include a Driver's License State and Number in their driver profile to remain compliant with the ELD Mandat...
How to Get Wi-Fi Password for the Vehicle Gateway Hotspot
Drivers are prompted to enter Wi-Fi password when they try to connect to the Vehicle Gateway Wi-Fi through their iOS or Android device. You will...
How much data can be used when connected to the Vehicle Gateway's hotspot?
Audience Drivers Applies To Driver App Answer 500 MB is available to be used when connected to the Vehicle Gateway’s hotspot. This can p...
How to access the Logs older than 14 days?
Unfortunately, there is no way to access logs that are older than 14 days in the Driver App. As a Driver, you can only log in to your account at go...
Undo accidentally claimed unidentified trips
If the Driver made a mistake and claimed a driving event that does not belong on their log, they can remove the mistakenly claimed driving event on...
Drivers, vehicles and assets icons on Fleet View
AudienceFleet Admins, Fleet ManagersApplies ToFleet Dashboard > Fleet View IntroductionFleet View brings all your fleet resources under one view, m...
How to change Log increment to One Minute
Audience Drivers Applies To Driver App Introduction Only the Drivers using Electronic Logbook mode (i.e: free app users) can edit their...
Print the Logs (Android)
Motive makes it easy for the driver to print up to two weeks of their logs directly from your phone. Printing Logs on Android 1. On the Home screen...
Manage automatically recorded drive time in Driver App
Motive users can not edit automatically recorded drive time to a Special Duty Status (SDS), such as Personal Conveyance (PC) and/or Yard Move (YM) ...
Setup automatic Motive app update on Android
Keep your Motive Driver App up to date by turning on the Auto-Update feature on your device, and avail the latest features. Setting up automatic Mo...
How to print Logs in Driver App (iOS)
Audience Drivers Applies To Driver App Introduction The Motive Driver App (iOS) provides you the ability to print your logs. Please follo...
How can I buy more Live Stream footage?
Audience Fleet Admin Applies To AI Dashcam, Fleet Dashboard (Pro and Enterprise plans) Answer Live streaming allows Fleet Managers to vi...