| Audience | Drivers |
| Applies To | Driver App > Motive Card |
Introduction
This article provides a step-by-step guide on how to perform transactions at Love's using a Motive Code. A Motive Code can be accessed from the Driver App and SMS/text.
Steps: Performing a transaction at Love's using Motive Code
Obtain a Motive Code
Using the Motive Driver App
1. Open the Motive Driver App and tap on the menu icon.
2. Tap on Motive Card.
3. Tap on Request Motive Code.
4. Enter the required details like Vehicle ID and current Odometer reading.
5. The app generates a unique Motive Code.
| Note: The first number 98668483 is the Motive Start Code, common for all Motive Card customers at Love's locations. The second number is a dynamic one-time Motive Code, valid for only one transaction and 10 minutes. |
6. If the code expires, tap on Generate another one.
Using SMS/Text
1. Send an SMS with the text CODE to +1 (408) 645-7882.
2. Reply to the prompts with the last 4-digits of your card number, Vehicle ID, and current odometer reading.
3. You will receive an SMS with the Start Code and a dynamic Motive Code.
| Note: This Motive Code is valid for one transaction and 10 minutes. |
Fuel up at Love's terminal
1. Drive up to any Love's terminal.
2. On the terminal screen, enter the Start Code and tap Enter.
3. Select your fuel type like Tractor Fuel, Reefer Fuel, or Both.
4. When prompted for the PO Number, enter the dynamic Motive Code and tap Enter.
5. Follow the remaining instructions on the terminal screen.
6. You will receive a confirmation message Please Remove Nozzle.
7. Begin fueling.
8. Once fueled, hang up the nozzle.
9. Your Motive Card will be charged for the amount fueled.
Check your receipt after fueling
1. Check the transaction details on your Driver App or the Motive Card Transactions Page.
2. Verify the fuel quantity and fuel price.