How to Manage Data Retention

    Audience Fleet Admins
    Applies To Fleet Dashboard > Admin > Company

     

    Introduction

    Motive (formerly Keeptruckin) customers can manage their data retention per a predefined schedule. They can decide which data to retain and for how long.

    Note: Only Fleet Admin can manage the data retention policy, once it has been enabled by Motive (formerly Keeptruckin) support. Otherwise, Fleets can only ‘view’ their retention policy.

     

    Steps: Managing Data Retention

    1. Log into the Motive Fleet Dashboard and click on the Admin icon on the left-hand side menu.
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    2. Click on Company in the left-hand side menu.
    3. Click on the Edit Company Information button. 
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    4. Scroll down to the Data Retention Settings section.
    5. Click on the SafetyCompliance and Messaging dropdown menu and select a policy of your choice. 
    A dialogue box appears.

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    Note: Once a Fleet Admin decides to delete the data and choose a retention policy, the data is unrecoverable.

    6. Check the I understand the above checkbox and click on Confirm to proceed.
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    7. After confirmation, you can view your data retention under the Data Retention Settings section.
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    Note: If you do not have the self-serve data retention enabled, you will no longer see the data category types. Get in touch with customer support to enable the feature for you.
     

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