Audience | Fleet Admins |
Applies To | Fleet Dashboard > Admin > Company |
Introduction
Motive (formerly Keeptruckin) customers can manage their data retention per a predefined schedule. They can decide which data to retain and for how long.
Note: Only Fleet Admin can manage the data retention policy, once it has been enabled by Motive (formerly Keeptruckin) support. Otherwise, Fleets can only ‘view’ their retention policy.
Steps: Managing Data Retention
1. Log into the Motive Fleet Dashboard and click on the Admin icon on the left-hand side menu.
3. Click on the Edit Company Information button.

4. Scroll down to the Data Retention Settings section.
5. Click on the Safety, Compliance and Messaging dropdown menu and select a policy of your choice.
A dialogue box appears.
A dialogue box appears.
Note: Once a Fleet Admin decides to delete the data and choose a retention policy, the data is unrecoverable.
6. Check the I understand the above checkbox and click on Confirm to proceed.

7. After confirmation, you can view your data retention under the Data Retention Settings section.

Note: If you do not have the self-serve data retention enabled, you will no longer see the data category types. Get in touch with customer support to enable the feature for you.