The Motive Platform is a fully unified AI-powered Integrated Operations Platform, combining Driver Safety, Fleet Management, Equipment Monitoring, ...
The Motive Platform
The Motive Platform Overview
Contact Motive Support
For any inquiries or issues regarding Motive products or services, you can contact the Motive Support team 24/7 to get help. You can reach out fo...
Bulk Assign and Annotate Trips
Fleet Admins and Fleet Managers have the option to assign and add notes to trips in bulk. This feature makes it easier and less time-consuming for ...
Motive Chat Assistant
The Motive Chat Assistant is an AI-powered chatbot that is trained to help you with common questions/issues. If the chatbot doesn’t have the answer...
Log In and Log Out of Fleet Dashboard
The Motive Fleet Dashboard allows Fleet Admins and Managers to manage Drivers, vehicles and workflows across the fleet. Log in1. Open www.gomotive....
Assign Driver to a Vehicle
1. Log in to the Motive Fleet Dashboard and click the Admin icon at the bottom left corner. 2. Click the Organization tab on the left-hand side m...
Adding a Driver When the Email Is Already Taken
OverviewWhen adding a driver to your company through the Motive Fleet Dashboard, you may encounter an issue where the email is already in use. This...
Webhooks in Fleet Dashboard
Webhooks are a gateway to receiving valuable information when it happens, rather than continually polling for that data. In the case of multiple ev...
Download Past Logs from Driver's Profile
Drivers can download all the logs they have created using the Driver App through the Driver Dashboard.Downloading Past Logs from the Driver Account...
Motive Support Portal Guide
The Motive Support Portal enables Fleet Managers and Fleet Admins to independently create and track tickets without contacting the Motive Support t...
Group Level Safety Settings on Fleet Dashboard
Group Level Settings in Motive allow Fleet Admins to configure and apply Safety settings such as unsafe behaviors, dashcam configurations, and driv...
Profiles of Group Level Safety Settings on Motive Dashboard
Profiles in Group Level Settings serve as pre-configured sets of rules that can be applied to specific Groups within your fleet. Instead of configu...
View Low Battery Vehicles in Device Hub
The Low Vehicle Battery feature in the Device Hub helps fleet managers and admins quickly identify vehicles with low battery levels without physica...
Reboot Vehicle Gateway from Device Hub
The Remote Reboot feature in the Device Hub allows fleet managers and admins to reboot a Vehicle Gateway directly from the Fleet Dashboard without ...
Device Hub Statuses
The various statuses in the Device hub help Fleet Admins and Fleet Managers understand the current state of each Vehicle Gateway and Dashcam. This ...
Device Hub Tabs
The Device Hub is organized into multiple tabs, each designed to help fleet managers and admins monitor, manage, and troubleshoot devices efficient...
Device Hub
The Device Hub is an integrated solution designed to provide customers with a single, comprehensive view to proactively manage and monitor all thei...
Create and Edit Assets
Assets in the Motive Dashboard refer to non-powered equipment like trailers, containers, or heavy machinery. Accurately managing assets is key to t...
Vehicle Summary 2.0
The Vehicle Summary 2.0 introduces a redesigned, unified, and data-rich experience for viewing and managing vehicle information. It brings together...
Vehicle-level Statuses in Device Hub
The Device Hub provides a unified, standardized view of device status for Vehicle Gateways and AI Dashcams. This article explains how these statuse...
Create Geofenced-based Risk Zone Alerts
Audience Drivers, Fleet Admins Applies To Fleet Dashboard IntroductionGeofence-based Risk Zone Alerts help you proactively identify and preve...
Add an Installer to the Company on the Fleet Dashboard
IntroductionFleet Managers and Admins can create new installer roles using the Fleet Dashboard. Follow the steps in this article to create an insta...
Group Filter Relocation on Motive Fleet Dashboard
The group filter on the Motive Fleet Dashboard is available at a convenient location in relevant sub-sections.OverviewRelocation of the group filte...
Bulk Deactivate Assets
Bulk deactivating Assets 1. Log in to the Fleet Dashboard and click the Admin icon in the left-hand side menu. 2. In Organization dropdown, selec...
Bulk Enable or Disable Unpowered Mode
Motive enables Fleet Managers to bulk enable or disable Unpowered Mode for assets. This helps the Fleets to track vehicles at locations that don’t ...
Bulk Deactivate Driver Profiles from the Company
Fleet Admins can now bulk deactivate several Drivers at once from their company using the Motive Fleet Dashboard. Read this article to learn more a...
Bulk Add or Remove Assets from Groups
Fleet Admins can select a group of assets from a list and add them or remove them from specific groups on the Motive Fleet Dashboard. Adding / Remo...
Admin and Settings
The Admin section in the Motive Dashboard allows authorized fleet users to manage drivers, vehicles, assets, and settings for compliance, safety, m...
Driver Identification Methods
The Motive platform offers multiple driver identification methods to ensure the correct driver is assigned to a vehicle, improving safety, complian...
Create and Edit Drivers
Creating and managing driver profiles in the Motive Dashboard is essential for compliance, accurate records, and smooth operations. This article ex...