The Motive Platform is a fully unified AI-powered Integrated Operations Platform, combining Driver Safety, Fleet Management, Equipment Monitoring, ...
The Motive Platform
The Motive Platform Overview
Contact Motive Support / Customer Service
For any inquiries or issues regarding your Motive products or services, our support team is here to assist you. You can reach out for help through ...
Bulk Assign and Annotate Trips
Fleet Admins and Fleet Managers have the option to assign and add notes to trips in bulk. This feature makes it easier and less time-consuming for ...
Motive Chat Assistant
The Motive Chat Assistant is an AI-powered chatbot that is trained to help you with common questions/issues. If the chatbot doesn’t have the answer...
Log In and Log Out of Fleet Dashboard
The Motive Fleet Dashboard allows Fleet Admins and Managers to manage Drivers, vehicles and workflows across the fleet. Login Logout Login 1. ...
Assign Driver to a Vehicle
1. Log in to the Motive Fleet Dashboard and click the Admin icon at the bottom left corner. 2. Click the Organization tab on the left-hand side m...
Adding a Driver When the Email Is Already Taken
OverviewWhen adding a driver to your company through the Motive Fleet Dashboard, you may encounter an issue where the email is already in use. This...
Webhooks in Fleet Dashboard
Webhooks are a gateway to receiving valuable information when it happens, rather than continually polling for that data. In the case of multiple ev...
Download Past Logs from Driver's Profile
Drivers can download all the logs they have created using the Driver App through the Driver Dashboard. Downloading Past Logs from the Driver Accoun...
View Low Battery Vehicles in Device Hub
The Low Vehicle Battery feature in the Device Hub helps fleet managers and admins quickly identify vehicles with low battery levels without physica...
Reboot Vehicle Gateway from Device Hub
The Remote Reboot feature in the Device Hub allows fleet managers and admins to reboot a Vehicle Gateway directly from the Fleet Dashboard without ...
Device Hub Statuses
The various statuses in the Device hub help Fleet Admins and Fleet Managers understand the current state of each Vehicle Gateway and Dashcam. This ...
Device Hub Tabs
The Device Hub is organized into multiple tabs, each designed to help fleet managers and admins monitor, manage, and troubleshoot devices efficient...
Device Hub
The Device Hub is an integrated solution designed to provide customers with a single, comprehensive view to proactively manage and monitor all thei...
Create and Edit Assets
Assets in the Motive Dashboard refer to non-powered equipment like trailers, containers, or heavy machinery. Accurately managing assets is key to t...
Vehicle Summary 2.0
The Vehicle Summary 2.0 introduces a redesigned, unified, and data-rich experience for viewing and managing vehicle information. It brings together...
Vehicle-level Statuses in Device Hub
The Device Hub provides a unified, standardized view of device status for Vehicle Gateways and AI Dashcams. This article explains how these statuse...
Create Geofenced-based Risk Zone Alerts
Audience Drivers, Fleet Admins Applies To Fleet Dashboard IntroductionGeofence-based Risk Zone Alerts help you proactively identify and preve...
Add an Installer to the Company on the Fleet Dashboard
IntroductionFleet Managers and Admins can create new installer roles using the Fleet Dashboard. Follow the steps in this article to create an insta...
Group Filter Relocation on Motive Fleet Dashboard
The group filter on the Motive Fleet Dashboard is available at a convenient location in relevant sub-sections.How group filter relocation on Motive...
International Time Zone Support
To better serve fleets worldwide, Time Zone selection is enhanced with an expanded list of options so that fleets can easily identify and select th...
Bulk Deactivate Assets
Bulk deactivating Assets 1. Log in to the Fleet Dashboard and click the Admin icon in the left-hand side menu. 2. In Organization dropdown, selec...
Bulk Enable or Disable Unpowered Mode
Motive enables Fleet Managers to bulk enable or disable Unpowered Mode for assets. This helps the Fleets to track vehicles at locations that don’t ...
Bulk Deactivate Driver Profiles from the Company
Fleet Admins can now bulk deactivate several Drivers at once from their company using the Motive Fleet Dashboard. Read this article to learn more a...
Bulk Add or Remove Assets from Groups
Fleet Admins can select a group of assets from a list and add them or remove them from specific groups on the Motive Fleet Dashboard. Adding / Remo...
Admin & Settings
The Admin section in the Motive Dashboard allows authorized fleet users to manage drivers, vehicles, assets, and settings for compliance, safety, m...
Driver Identification Methods
The Motive platform offers multiple driver identification methods to ensure the correct driver is assigned to a vehicle, improving safety, complian...
Create and Edit Drivers
Creating and managing driver profiles in the Motive Dashboard is essential for compliance, accurate records, and smooth operations. This article ex...
Face Match
Face Match is Motive’s automated driver identification feature that uses facial recognition to automatically match drivers to vehicles as soon as t...
Create & Edit Vehicles
Creating and maintaining accurate vehicle profiles in the Motive Dashboard is essential for compliance, precise tracking, and efficient operations....